Contact Us
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Information on our product and services is easily available at the Support section of this website. Feel free to review the service list below as well for our hotline numbers.
Billing EnquiriesBusiness Customers HotlineDirectory ServicesFixed Line TelephonyHi!Card & Prepaid Broadband on MobileInternational CallInternet Service & Technical SupportmioTV, mioHome, mioPlan, mioVoice and mio Technical SupportPostpaid Mobile & Broadband on MobileSingTel HeadquartersSingTel iMedia Adsales
Contact Information
Check out the FAQs and online self help here:
Tel: 1688 (please select the option for billing)
From overseas: +65 6235 1688 (number changed as at 9 October 2009)
Mon-Sat: 8am - 6pm
Sun & Public Holidays: Closed
From overseas: +65 6235 1688 (number changed as at 9 October 2009)
Mon-Sat: 8am - 6pm
Sun & Public Holidays: Closed
Sales Hotline
Tel: 1800 - 763 (SME) 1111
Call from overseas : +65 6763 1111
Mon - Fri : 8.30am - 5.30pm
Sat, Sun & Public Holidays: Closed
Tel: 1800 - 763 (SME) 1111
Call from overseas : +65 6763 1111
Mon - Fri : 8.30am - 5.30pm
Sat, Sun & Public Holidays: Closed
Post Sales and General Enquiries
Tel: 1606
Call from overseas : +65 6796 1606
Mon-Fri : 8am - 6pm Sat: 8am - 2pm
Sun & Public Holidays: Closed
Tel: 1606
Call from overseas : +65 6796 1606
Mon-Fri : 8am - 6pm Sat: 8am - 2pm
Sun & Public Holidays: Closed
Technical Support
Tel: 1606
Call from overseas : +65 6796 1606
Mon-Sun, including Public Holidays: 24hrs
Tel: 1606
Call from overseas : +65 6796 1606
Mon-Sun, including Public Holidays: 24hrs
Local Directory Assistance (chargeable service)
Tel: 100
Mon-Sun & Public Holidays: 24 hours
Charges
Call from a SingTel telephone line: $0.64 per number.
Call from SingTel Mobile: $0.75 per number
Call from hi!Card: $0.75 per call
Tel: 100
Mon-Sun & Public Holidays: 24 hours
Charges
Call from a SingTel telephone line: $0.64 per number.
Call from SingTel Mobile: $0.75 per number
Call from hi!Card: $0.75 per call
International Call Assistance (chargeable service)
Tel: 104 (24 hours)
Mon-Sun & Public Holidays: 24 hours
Charges
$0.64 per general or basic enquiry
$4.82 per listed overseas number
Tel: 104 (24 hours)
Mon-Sun & Public Holidays: 24 hours
Charges
$0.64 per general or basic enquiry
$4.82 per listed overseas number
Home Fixed Line
Tel: 1688
From overseas: +65 6235 1688 (number changed as at 23 Oct 09)
Mon-Sat: 8am - 6pm
Sun & Public Holidays: Closed
Tel: 1688
From overseas: +65 6235 1688 (number changed as at 23 Oct 09)
Mon-Sat: 8am - 6pm
Sun & Public Holidays: Closed
Business Fixed Line
Tel: 1606
Call from overseas : +65 6796 1606
Mon - Fri : 8am - 6pm
Sat: 8am - 2pm
Sun & Public Holidays : Closed
Tel: 1606
Call from overseas : +65 6796 1606
Mon - Fri : 8am - 6pm
Sat: 8am - 2pm
Sun & Public Holidays : Closed
OneSolution
Tel: 1688
Mon - Fri : 9am - 6pm
Sat, Sun & Public Holidays : Closed
Tel: 1688
Mon - Fri : 9am - 6pm
Sat, Sun & Public Holidays : Closed
Telephone Fault Reporting
Tel: 1608
Mon-Sun, including Public Holidays: 24 hours
Tel: 1608
Mon-Sun, including Public Holidays: 24 hours
Hi!Card & Prepaid Broadband on Mobile
Tel: 1800 482 2800
From overseas: +65 64822800
Tel: 1800 482 2800
From overseas: +65 64822800
Hi!Card
Mon-Sun, including Public Holidays: 8am - 8pm
Mon-Sun, including Public Holidays: 8am - 8pm
Prepaid Broadband on Mobile
Mon-Sun, including Public Holidays: 24 hours
Mon-Sun, including Public Holidays: 24 hours
IDD 001, v019, BudgetCall 013
Tel: 104
Mon-Sun, including Public Holidays: 24 hours
Tel: 104
Mon-Sun, including Public Holidays: 24 hours
Fax Plus 012
Tel: 1800 838 3555
Fax: 6733 3036
Mon-Fri: 8.30am - 6pm
Tel: 1800 838 3555
Fax: 6733 3036
Mon-Fri: 8.30am - 6pm
International Calling Card
ICC, SingTel Hello! Card, SingTel World Card
Tel: 1800 838 3322
Fax: 6735 6331
Mon-Sun, including Public Holidays: 24 hours
ICC, SingTel Hello! Card, SingTel World Card
Tel: 1800 838 3322
Fax: 6735 6331
Mon-Sun, including Public Holidays: 24 hours
SingNet Broadband General Enquiry
Tel: 1688
From overseas: +65 6235 1688 (number changed as at 21 October 09)
Mon-Sat: 8am - 6pm
Sun & Public Holidays: Closed
Tel: 1688
From overseas: +65 6235 1688 (number changed as at 21 October 09)
Mon-Sat: 8am - 6pm
Sun & Public Holidays: Closed
Technical Support
Tel: 1688 (please select the option for Technical Support)
From overseas: +65 6235 1688 (number changed as at 19 October 2009)
Mon-Sun, including Public Holidays: 8am - 12mn
Tel: 1688 (please select the option for Technical Support)
From overseas: +65 6235 1688 (number changed as at 19 October 2009)
Mon-Sun, including Public Holidays: 8am - 12mn
mio TV, mio Home, mio Plan, mio Voice and mio Technical Support
Tel: 1688
From overseas: +65 6235 1688
(number changed as at 21 October 09)
Tel: 1688
From overseas: +65 6235 1688
(number changed as at 21 October 09)
Mio General Enquiry
Mon-Sat: 8am - 6pm
Sun & Public Holidays: Closed
Mon-Sat: 8am - 6pm
Sun & Public Holidays: Closed
mio TV Helpdesk
(Please select the option for Technical Support, followed by the product that you are enquiring)
mio Technical Enquiries:
Mon-Sun, including Public Holidays: 8am to 12 midnight
mio TV Technical Enquiries:
Mon-sun, including Public Holidays: 24 hours
(Please select the option for Technical Support, followed by the product that you are enquiring)
mio Technical Enquiries:
Mon-Sun, including Public Holidays: 8am to 12 midnight
mio TV Technical Enquiries:
Mon-sun, including Public Holidays: 24 hours
Tel: 1688
From overseas: +65 6235 1688 (number changed as at 27 October 2009)
Mon-Sun, including Public Holidays: 8am to 12midnight
From overseas: +65 6235 1688 (number changed as at 27 October 2009)
Mon-Sun, including Public Holidays: 8am to 12midnight
Main line: +65 6838 3388
Main fax: +65 6732 8428
Mon-Fri: 8.30am - 6pm
Sat, Sun & Public Holidays: Closed
Main fax: +65 6732 8428
Mon-Fri: 8.30am - 6pm
Sat, Sun & Public Holidays: Closed
Tel: 6734 1330
From overseas: +65 6734 1330
Mon-Fri: 9am - 6pm
Sat, Sun & Public Holidays: Closed
From overseas: +65 6734 1330
Mon-Fri: 9am - 6pm
Sat, Sun & Public Holidays: Closed
Share your thoughts about our services
We are committed to providing a high level of service. If you have feedback about your SingTel experience or suggestions on how we can improve, we would love to hear from you To write to us, complete the form below.
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