We provide an array of programs and platforms to welcome new employees and help them settle in at SingTel. These include a number of on-boarding and induction programs ranging from induction workshops, online resources, office tours, buddy systems and even a forum with Senior Leaders.
We believe that on-the-job experience aids development the most. Assignments that provide opportunities to learn and apply new skills, cross-functional projects, cross-regional exposure, and overseas postings are just some ways to gain new knowledge and skills at SingTel.
We value learning through working with others. Interactions with customers and partners, coaching and mentoring from leaders, and feedback from peers and colleagues are all key to building strong and enriching networks within and outside of the organization.
We provide many platforms for development, ranging from classroom training programs and seminars, online and mobile courses, to support for part time/full time academic course sponsorships.
High performance culture
At SingTel, performance entails creating and sustaining ongoing alignment to business objectives, as well as a commitment to developing our people.
How we do things is as important as what we do. The SingTel Core Values are an integral part of our performance management framework.
Competitive, performance-based pay
We provide competitive compensation packages that are commensurate with role and contribution, and ensure that pay is clearly linked to performance.
Exemplary performance is recognized in many ways - from prestigious Group-wide awards for breakthrough business performance and excellence in people management to ad hoc spot awards to show appreciation on a smaller yet meaningful scale.
Our suite of employee benefits are constantly reviewed to remain competitive and keep up with the evolving needs of our diverse workforce. Programmes are put in place to manage our people's health and wellbeing, along with leave policies to take care of one's individual and family needs.
Every employee is also a special customer to us and are eligible for discounts on SingTel's products and services.
SingTel is committed to being a responsible corporate citizen in all the markets where we operate. We believe we can drive positive and sustainable changes to disadvantaged communities, especially the vulnerable children and youth. We achieve this through corporate and workplace giving, staff volunteering and leveraging our skills and ICT innovations.
SingTel employees are given one day of Voluntary Service Leave per calendar year to support their chosen charitable or environmental causes.
In Singapore and Australia, our employees are actively engaged in community work. Our people clock thousands of volunteering hours every year. Our highly successful VolunTeaming programs inject a CSR element into department teambuilding activities. We also have an Overseas Volunteering Program to help rebuild communities in the region, in collaboration with our joint venture associates.
SingTel is committed to promoting a healthy organization and lifestyle, providing safe work environment, and managing our environmental footprint through resource conservation and pollution prevention. This is because we believe that these efforts increase our organizational performance and improve work-life quality and productivity. Every employee has a personal responsibility to support this commitment.
We believe it's important to stay close and listen. The employee assistance program is a professional consultancy service available for employees who require advice on work life and job-related issues. Managed by external consultants, it allows employees to share their experiences in a safe and confidential environment.
To encourage employees to remain active beyond work, we have the SingTel Recreation Club (SRC) that provides employees with facilities including: gym and recreational facilities, beauty and wellness services, lunchtime talks and sports activities.
Meet Tong Kok Yeo, who has been with SingTel for 44 years. After a successful career, which also saw him head the company's worker's union for 20 years, the recent retiree was rehired at the age of 62 to lead the SingTel Recreation Club. Read about how Kok Yeo and his team ensures the physical, mental and emotional wellness of all SingTel employees:
"At SingTel, we believe that it's important to work hard and play hard. So, as head of the SingTel Recreation Club, my team and I have to ensure that we provide regular and interesting leisure, sporting and social after-work programs.
We've always tried to keep up with the times and have recently introduced activities such as go-karting and triathlons. And on the social front, beyond the Annual D&D, there are outings to the cinema, where we also encourage staff to bring along their families so that they can spend more quality time with their children.
There's also weekly exercise classes such as Pilates, aerobics and dancing for fitness as well as eat healthy programs; and for those who are more competitive, there's the option to participate in inter-group games.
I'm proud to say that our efforts have been so well received that the Health Promotion Board awarded us Gold in 2008 and 2010! A lot of our success is down to our management who have been extremely supportive in terms of funding and participating in the activities we organize."Tong Kok Yeo