SingTel Global Offices, Business Group,
Service Delivery and Customer Life Cycle, Group Digital L!fe
Enterprise Data & Managed Services,
Group Digital Life
Wireless & Multimedia Networks,
Consumer Operations, Consumer Singapore
Business Applications Services,
Group Corporate Functions
Centre of Operational Excellence,
Group Corporate Functions
SingTel Shops, Consumer Singapore
Being on the front-line is challenging and rewarding at the same time. Customers appreciate great service that comes from the heart and I'm glad to say that I've 20 loyal customers who've become friends. Even though I get posted to a different store every year or so, they will come and look for me! And I've known one for seven years now and we enjoy regular Chinese New Year visits.
It's a very dynamic environment and I've been part of several interesting experiences such as opening pop-up stores and transforming the Hello! Stores to SingTel shops. My most challenging experience so far was managing the store at Comcentre with 70 staff under me but it just goes to show that alongside SingTel, I have had many opportunities to grow and develop my career. I'm looking forward to many more rewarding experiences in the future.
IT Solutions, Consumer Singapore
I've enjoyed my time here because there is a great deal of diversity in terms of the people I work with and the projects I'm involved with. It's also allowed me to take my philosophy on IT and turn it into meaningful action. While people tend to think that IT is about designing solutions and writing programs, I believe that successful IT is all about effective communication and designing solutions that actually meets peoples' needs.
In terms of management, the bosses I've had are very supportive. They've been very open minded and willing to listen to feedback and when I decided to pursue a part-time Masters Degree in Information Systems, I was given a lot of encouragement and they helped to manage my workload too.
SingTel Global Offices, Business Group, Group Enterprise
When I joined SingTel 11 years ago, it was at the time when the company was starting to grow our international business aggressively. It was really exciting back then because just six months into the job, I was posted to Beijing with the mission to develop our business in China. Over the years, the adventure continued as I've also been posted to Japan and traveled widely to Australia, Asia, Europe and the US to engage with top level executives and work on winning important deals together with different members across the SingTel Group.
The overseas postings in particular have been invaluable and enriching because it has given me the chance to learn new cultures and manage staff of different nationalities. Working for SingTel has indeed been a real eye-opener and extremely satisfying especially when I know I am contributing towards its growth from a domestic Telco to an international Enterprise player. In fact, many people were amazed by our success story and I often feel proud about it. It's really motivating when you know the company has a clear mission and direction to grow and fellow colleagues are all charging forward together with you to win business, increase our market share and delight our customers.
Service Delivery and Customer Life Cycle, Group Digital Life
One of the reasons I chose the SingTel undergraduate scholarship was that it was the only Telco to offer a talent exchange program, with a fantastic overseas network of offices. That was important because I wanted global exposure early on and the overseas postings have proved invaluable and I'm a better person for it.
Now in my eighth year at SingTel, I've continued to stay on because I want to be a part of the next wave of exciting challenges. If you're looking to maximize your career development in the shortest time, then this is the place because we're always willing to give our people the full support to succeed.
Digital Marketing, Group Enterprise
It's been a brilliant five years here so far. My colleagues made me feel welcomed from the start and I really enjoyed my experience working in different business units, as well as the numerous opportunities of collaboration with cross-functional units.
SingTel is a real dynamic organization focused on innovation and there is always room to challenge the current way of doing things and to learn at all levels. That is still the case now that I have joined the Digital Marketing team in Business Group to make digital an integral part of our business model and grow our digital presence. The growth opportunity in this area is huge and SingTel has actively embraced because we are one of the most innovative leaders in the industry here. Having said that, we are still young in our transformation journey and we will need to overcome many challenges for the years to come.
Enterprise Data & Managed Services, Group Enterprise
Being part of NCS has allowed me to truly expand my potential. I've been fortunate to work on challenging projects, alongside great colleagues who are always willing to share their knowledge. It's been a rewarding career at a dynamic organization and I believe there's more to come in terms of opportunities for growth. For example, from a modest start of managing a small number of regional clients, I am now part of a team that engages and services international vendors and partners from across the globe.
Product Marketing, Group Digital Life
I first joined SingTel as a candidate in the Management Associate Program (MAP). SingTel offered wide learning opportunities across its diversified businesses. More importantly, I wanted to find a role where I can contribute to and make a difference to people's lives. In SingTel, the ways in which our products and services are part of our customers' lives are innumerable. There are plenty of exciting things going on in SingTel, so there will be good opportunities to find what you like to do, and do well in it.
I have since met and worked with some of the most passionate and dedicated people in SingTel and I am inspired to deliver my personal best. I am glad that I don't just "have a job" with SingTel – I like that people work together to constantly find better or innovate ways to do things. The small little things such as having a shared social space on our intranet (Espresso) and friendly smiles at the lobby make a difference to my every day.
Wireless & Multimedia Networks, Consumer Singapore
There will always be avenues for you to advance here if you're willing to put in the effort and fully embrace the many challenging opportunities on offer.
You'll also have brilliant people to work with who are very willing to share their experiences and knowledge so that you'll succeed as well as supervisors who demand the best from you because they care about your career development.
Consumer Operations, Consumer Singapore
I've come to really appreciate my 35 years with SingTel because they've not only helped to upgrade my skills by sending me to courses, and sponsoring my diploma, but they've also trusted me with bigger responsibilities over the course of my career. And throughout all that, SingTel has always rewarded and recognized my hard work and talent, especially when it comes to customer service excellence, thereby making me feel truly appreciated.
Business Applications Services, Group Enterprise
In my 5 years at NCS, I've taken on a variety of roles, from maintaining an existing system as a developer, progressing to a team/module lead, to becoming a business analyst, and now in my current role as a solution/applications architect. These experiences have indeed given me valuable insights to how each role contributes to the grand scheme of a project's success.
Because of this, you can definitely say that each day at NCS has exposed me to new learning experiences, be it in terms of technology, business strategy and human relationships. There are 2 main reasons why my career has progress and evolve the way it has. First, is the numerous internal and external self-enrichment courses that I've been sent to and just as importantly, is the fact that our senior management are receptive to new ideas, and willing to give individuals the necessary space, guidance, opportunities and resources to grow.
Customer Solution, Group Enterprise
I've spent my entire career here and over the last 15 years, the experiences and knowledge I've learnt have been priceless. There have been plenty of opportunities to grow as I started off in engineering before moving on to product development and now in technical pre-sales. And recently, I had the honour of being the project director in delivering our services for SingTel Singapore Grand Prix and the Youth Olympic Games.
That's been the most rewarding experience so far because not only were they world class events, but I thoroughly enjoyed leading and rallying my team while working with so many different stakeholders. Such sponsorships also highlights our transformation towards being a multimedia company where delighting the customer with unique content is key. We'll also need to constantly engage with them well and give them a positive experience too.
Investor Relations, Group Corporate Functions
As a market leader, SingTel is continually at the forefront of technology and innovation. It is exciting to be part of the latest developments as SingTel moves into the digital advertising market. Having served more than ten years with SingTel, I have been privileged to see the organisation undergo various transformations and it brings me immense satisfaction to have contributed to the Group’s achievements.
SingTel presents plenty of opportunities for job rotation across a myriad departments and countries. My experiences have included stints in Consumer Product and Regulatory in addition to my current assignment in Investor Relations. I appreciate that the organisation is fully supportive of staff development – it has sponsored my pursuit of a post-graduate degree and sent me on a multitude of training courses both locally and overseas.
Centre of Operational Execellence, Group Corporate Functions
My past five years with SingTel have been transformative. My career began as an IT Business Analyst fresh out of school. Since then, I had the opportunity to be rotated across the business and have grown professionally through various roles.
Currently, I am in Group Centre of Operational Excellence (GCoE). Its mission is to innovate, incubate and inculcate new ways to achieve operational efficiencies. Our team live this out by exploring and testing new methodologies and best practices to enable their adoption by the business. Apart from working on transformational projects, I coach process improvement projects as a certified Lean Six Sigma (LSS) black belt holder.
My broad exposure has contributed a great deal to my knowledge across the business. This has also challenged me to stretch my capabilities and build my professional portfolio. It helps that the environment continues to fuel my passion for the work that I do!