FAQs

  1. How can I get a copy of the annual report?
  2. How can I update information or ask questions about my shareholding?
  3. I am a Singaporean with discounted SingTel shares in my CPF Ordinary Account. How can I sell my discounted SingTel shares?
  4. How can I find out more about SingTel’s American Depositary Receipt (ADR) programme?

 


  1. How can I get a copy of the annual report?

    Softcopies of annual reports may be downloaded from annual reports.

    Physical reports may be obtained from our share registrar:

    Singapore & International:

    M&C Services Private Limited
    112 Robinson Road
    #05-01 
    Singapore 068902 
    Tel: +65 6228 0544
    Fax: +65 6225 1452
    Email: annualreports@mcsvc.com.sg

    Australia:

    Computershare Investor Services Pty Limited
    Post: GPO Box 242
    Melbourne VIC 8060, Australia
    Hand delivery: Level 4, 60 Carrington Street, Sydney
    New South Wales 2000, Australia
    Tel: 1800 501 501 (Australian callers only)
    +61 3 9415 4029 (International callers)
    Fax: +61 3 9473 2555 
    On-line Contact: web.queries@computershare.com.au

  2. How can I update information or ask questions about my shareholding?

    For general queries please contact:

    For Singapore-registered shares (scripless):

    The Central Depository
    9 North Buona Vista Drive 
    #01-19/20 The Metropolis
    Singapore 138588 
    Tel: +65 6535 7511
    Fax: +65 6535 0775
    Email: cdp@sgx.com

     

    For Singapore-registered shares (physical scrip):

    M&C Services Private Limited
    112 Robinson Road
    #05-01 
    Singapore 068902
    Tel: +65 6228 0544
    Fax: +65 6225 1452
    Email: annualreports@mcsvc.com.sg

     

    For Australian-registered shares:

    Computershare Investor Services Pty Limited 
    Post: GPO Box 242
    Melbourne VIC 8060, Australia
    Hand delivery: Level 4, 60 Carrington Street, Sydney
    New South Wales 2000, Australia
    Tel: 1800 501 501 (Australian callers only) 
    +61 3 9415 4029 (International callers) 
    Fax: +61 3 9473 2555 
    On-line Contact: web.queries@computershare.com.au

  3. I am a Singaporean with discounted SingTel shares in my CPF Ordinary Account. How can I sell my discounted SingTel shares?

    Shareholders without a trading account with a stockbroking firm may sell their discounted SingTel shares at any Singapore Post (SingPost) outlet. You will need to bring your NRIC and the latest copy of your CPF Statement of Account (SOA), which shows the quantity of discounted SingTel shares owned. The SingPost staff will assist you to complete a sale application form. 

    Your discounted SingTel shares will be sold within four (4) Singapore Exchange (SGX) trading days and the sale proceeds will be credited into your CPF Ordinary Account 3 days after the sale is effected. Please note that the sale proceeds will form part of your CPF savings and is subject to the existing CPF withdrawal conditions. If you are unable to sell the shares personally at the SingPost office, you may authorize a 3rd party to sell on your behalf. 

    If you have a trading account with a stockbroking firm, you may sell your discounted SingTel shares through your stockbroker. Alternatively, you can also open a trading account with any of the SGX broking firms if you do not have an existing trading account. However, if you intend to trade through the internet, please check with your stockbroker before selling as broking firms generally do not allow internet trading for discounted SingTel shares.

    For more information on the sales procedures at SingPost outlets, please call SingPost’s hotline at 1605. To check your discounted SingTel shareholdings, CPF members may call CPF hotline at 1800 227 1188.

  4. How can I find out more about SingTel’s American Depositary Receipt (ADR) programme?

     

    For general queries please contact:

    Citigroup Global Transaction Services
    Citibank Depositary Receipts
    P.O. Box 43077
    Providence, Rhode Island 02940-3077
    Tel: 1-877-248-4237
    Fax: 1-201-324-3284
    Email: citibank@shareholders-online.com