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Information on our product and services is easily available at the Support section of this website. Feel free to review the service list below as well for our hotline numbers.

Billing Enquiries Business Customers Hotline Directory Services Fixed Line Telephony Hi!Card & Prepaid Broadband on Mobile International Call Internet Service & Technical Support mioTV, mioHome, mioPlan, mioVoice and mio Technical Support Postpaid Mobile & Broadband on Mobile SingTel Headquarters SingTel iMedia Adsales

Contact Information

Check out the FAQs and online self help here:
How To Pay
SingTel myBill
Change Address
Request Copy of Bill
Check Usage & Rates

Tel: 1688 (please select the option for billing)
From overseas: +65 6235 1688 (number changed as at 9 October 2009)
Mon-Sat: 8am - 6pm
Sun & Public Holidays: Closed

Check out the FAQs and self help here:
Mobile Services: IDD & Roaming, Email & Messaging, SIM Services, Security & Call Alert
Internet Value-Added Services
International Calling, Fixed Line & Telephony

Sales Hotline
Tel: 1800 - 763 (SME) 1111
Call from overseas : +65 6763 1111
Mon - Fri : 8.30am - 5.30pm
Sat, Sun & Public Holidays: Closed

Post Sales and General Enquiries
Tel: 1606
Call from overseas : +65 6796 1606
Mon-Fri : 8am - 6pm Sat: 8am - 2pm
Sun & Public Holidays: Closed

Technical Support
Tel: 1606
Call from overseas : +65 6796 1606
Mon-Sun, including Public Holidays: 24hrs

Local Directory Assistance (chargeable service)
Tel: 100
Mon-Sun & Public Holidays: 24 hours
Charges
Call from a SingTel telephone line: $0.64 per number.
Call from SingTel Mobile: $0.75 per number
Call from hi!Card: $0.75 per call

International Call Assistance (chargeable service)
Tel: 104 (24 hours)
Mon-Sun & Public Holidays: 24 hours
Charges
$0.64 per general or basic enquiry
$4.82 per listed overseas number

Check out the FAQs and self help here:
Home Fixed Line
Home Fixed Line Common Enquiries
Business Fixed Line

Home Fixed Line
Tel: 1688
From overseas: +65 6235 1688 (number changed as at 23 Oct 09)
Mon-Sat: 8am - 6pm
Sun & Public Holidays: Closed

Business Fixed Line
Tel: 1606
Call from overseas : +65 6796 1606
Mon - Fri : 8am - 6pm
Sat: 8am - 2pm
Sun & Public Holidays : Closed

OneSolution
Tel: 1688
Mon - Fri : 9am - 6pm
Sat, Sun & Public Holidays : Closed

Telephone Fault Reporting
Tel: 1608
Mon-Sun, including Public Holidays: 24 hours

Check out the FAQs and self help here:
Prepaid Plan and Hi!Card

Hi!Card & Prepaid Broadband on Mobile
Tel: 1800 482 2800
From overseas: +65 64822800

Hi!Card
Mon-Sun, including Public Holidays: 8am - 8pm

Prepaid Broadband on Mobile
Mon-Sun, including Public Holidays: 24 hours

Check out the FAQs and self help here:
IDD 001, V019, BudgetCall 013
International Calling Card

IDD 001, v019, BudgetCall 013
Tel: 104
Mon-Sun, including Public Holidays: 24 hours

Fax Plus 012
Tel: 1800 838 3555
Fax: 6733 3036
Mon-Fri: 8.30am - 6pm

International Calling Card
ICC, SingTel Hello! Card, SingTel World Card
Tel: 1800 838 3322
Fax: 6735 6331
Mon-Sun, including Public Holidays: 24 hours

Check out the FAQs and self help here:
SingNet Broadband General Enquiry
Techincal Support

SingNet Broadband General Enquiry
Tel: 1688
From overseas: +65 6235 1688 (number changed as at 21 October 09)
Mon-Sat: 8am - 6pm
Sun & Public Holidays: Closed

Technical Support
Tel: 1688 (please select the option for Technical Support)
From overseas: +65 6235 1688 (number changed as at 19 October 2009)
Mon-Sun, including Public Holidays: 8am - 12mn

Check out the FAQs and the self help here:
mio Home Common Enquiry
mio Plan
mio TV
Techincal Support

mio TV, mio Home, mio Plan, mio Voice and mio Technical Support
Tel: 1688
From overseas: +65 6235 1688
(number changed as at 21 October 09)

Mio General Enquiry
Mon-Sat: 8am - 6pm
Sun & Public Holidays: Closed

mio TV Helpdesk
(Please select the option for Technical Support, followed by the product that you are enquiring)

mio Technical Enquiries:
Mon-Sun, including Public Holidays: 8am to 12 midnight
mio TV Technical Enquiries:
Mon-sun, including Public Holidays: 24 hours

Check out the FAQs and self help here:
Postpaid Mobile

Tel: 1688
From overseas: +65 6235 1688 (number changed as at 27 October 2009)
Mon-Sun, including Public Holidays: 8am to 12midnight

Main line: +65 6838 3388
Main fax: +65 6732 8428
Mon-Fri: 8.30am - 6pm
Sat, Sun & Public Holidays: Closed

Tel: 6734 1330
From overseas: +65 6734 1330
Mon-Fri: 9am - 6pm
Sat, Sun & Public Holidays: Closed

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