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Singapore Telecommunications Limited
Address: 31 Exeter Road Comcentre #01-00, Singapore 239732

Contact Information
Tel: 1688 (please select the option for billing)
From overseas: +65 6235 1688 (number changed as at 9 October 2009)
Mon-Sat: 8am - 6pm
Sun & Public Holidays: Closed
Sales Hotline
Tel: 1800 - 763 (SME) 1111
Call from overseas : +65 6763 1111
Mon - Fri : 8.30am - 5.30pm
Sat, Sun & Public Holidays: Closed
Post Sales and General Enquiries
Tel: 1606
Call from overseas : +65 6221 1606
Mon-Fri : 8am - 6pm Sat: 8am - 2pm
Sun & Public Holidays: Closed
Local Directory Assistance (chargeable service)
Tel: 100
Mon-Sun & Public Holidays: 24 hours
Charges
Call from a SingTel telephone line: $0.64 per number.
Call from SingTel Mobile: $0.75 per number
Call from hi!Card: $0.75 per call
International Call Assistance (chargeable service)
Tel: 104 (24 hours)
Mon-Sun & Public Holidays: 24 hours
Charges
$0.64 per general or basic enquiry
$4.82 per listed overseas number
Home Fixed Line
Tel: 1688
From overseas: +65 6235 1688 (number changed as at 23 Oct 09)
Mon-Sat: 8am - 6pm
Sun & Public Holidays: Closed
Business Fixed Line
Tel: 1606
Call from overseas : +65 6796 1606
Mon - Fri : 8am - 6pm
Sat: 8am - 2pm
Sun & Public Holidays : Closed
OneSolution
Tel: 1688
Mon - Fri : 9am - 6pm
Sat, Sun & Public Holidays : Closed
PhoneNet Helpdesk (Business)
Tel: 1800 838 3347
WorldConference Helpdesk (24x7)
Tel: 1800 532 1188
Telephone Fault Reporting
Tel: 1608
Mon-Sun, including Public Holidays: 24 hours
IDD 001, v019, BudgetCall 013
Tel: 104
Mon-Sun, including Public Holidays: 24 hours
Fax Plus 012
Tel: 1800 838 3555
Fax: 6733 3036
Mon-Fri: 8.30am - 6pm
International Calling Card
ICC, SingTel Hello! Card, SingTel World Card
Tel: 1800 838 3322
Fax: 6735 6331
Mon-Sun, including Public Holidays: 24 hours
Hi!Card & Prepaid Broadband on Mobile
Tel: 1800 482 2800
From overseas: +65 64822800
Hi!Card
Mon-Sun, including Public Holidays: 8am - 10pm
Prepaid Broadband on Mobile
Mon-Sun, including Public Holidays: 8am - 10pm
SingNet Broadband General Enquiry
Tel: 1688
From overseas: +65 6235 1688 (number changed as at 21 October 09)
Mon-Sun (including PH): 8am - 10pm
Technical Support
Tel: 1688 (please select the option for Technical Support)
From overseas: +65 6235 1688 (number changed as at 19 October 2009)
Mon-Sun, including Public Holidays: 24 hrs
Check out the FAQs and the self help here:
exStream Common Enquiry
Techincal Support
exStream (fibre) and exStream Technical Support
Tel: 1688
From overseas: +65 6235 1688
exStream General Enquiry
Mon-Sun & Public Holidays: 8am - 10pm

exStream Helpdesk

exStream Technical Enquiries:
Mon-Sun, including Public Holidays: 24 hours
mio TV, mio Home, mio Plan, mio Voice and mio Technical Support
Tel: 1688
From overseas: +65 6235 1688
(number changed as at 21 October 09)
Mio General Enquiry
Mon-Sun (including PH): 8am - 10pm
mio TV Helpdesk
(Please select the option for Technical Support, followed by the product that you are enquiring)

mio Technical Enquiries:
Mon-Sun, including Public Holidays: 8am to 12 midnight
mio TV Technical Enquiries:
Mon-sun, including Public Holidays: 24 hours
Business mio TV Technical Enquiries
Tel:1606 -> Select Language -> Option 2 -> Option 2 -> Option 3
Mon-Fri, including Public Holidays: 8am to 2am
Sat, Sun & Public Holiday: 9am to 2am
SingNet Business Broadband (ADSL), eVolve Fibre Broadband
Fault Reporting
Tel: 1606 -> Select Language -> Option 2 -> Option 2 -> Option 2
Call from overseas : +65 6796 1606+65 6796 1606
Mon-Fri : 8am - 8pm Sat: 8am - 8pm
Sun & Public Holidays: 8am - 8pm
SingNet Corporate Internet Services including eLite, DSL static IP, Ethernet, EVPL and MetroEthernet Access
Fault Reporting
Tel: 1800 - 472 25801800 - 472 2580
Call from overseas : +65 6472 2580+65 6472 2580
Mon-Sun, including Public Holidays: 24hrs
myBusiness Services (SaaS)
Check out the self-help here
myBusiness Help Centre

Buy SaaS Enquiries
Tel: 1800-289-7227
Mon-Fri: 9am – 5pm
Sat, Sun & Public Holidays: Closed

Technical Enquiries
From Singapore: 1606
From Overseas: +65 6221 1606+65 6221 1606
Step 1: Hold for English or Press 1 for Mandarin
Step 2: Press 2 for Technical Assistance
Step 3: Press 5 for SingTel myBusiness & SaaS Apps
Support Hours
Monday to Friday: 8am to 7pm
Saturday: 8am to 6pm
Sunday & Public Holidays: Closed
General Enquiries
Tel: 1688
From overseas: +65 6235 1688 (number changed as at 27 October 2009)
Mon-Sun, including Public Holidays: 8am to 12midnight

Mobile Technical Support
Get quick answer at Mobile Device Help
Postpaid Mobile (Business)
Tel 1606, Mon-Fri: 8.30am - 6pm
Corporate Mobile enquiry - 1800 733 7788 (+65 6733 7788 for calling from overseas)
Blackberry
Corporate Mobile Enquiry - 1800 538 5056
Mon-Sun, including Public Holidays: 24 hours
Main line: +65 6838 3388
Main fax: +65 6732 8428
Mon-Fri: 8.30am - 6pm
Sat, Sun & Public Holidays: Closed
Tel: 6734 1330
From overseas: +65 6734 1330
Mon-Fri: 9am - 6pm
Sat, Sun & Public Holidays: Closed

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