NCS is a fully-owned subsidiary of SingTel. We are a leading vendor-independent IT and communications engineering solutions provider with some 7,000 staff in the Asia Pacific and Middle East regions. NCS boasts the region’s largest pool of Certified IT Project Managers (CITPM) to offer quality services to our clients. Gartner Dataquest ranked us Number One in Professional Services in Singapore and among the Top 12 vendors in Asia Pacific (excluding Japan) by market share in 2007.
Established in the early 1980s and as the principal IT solutions provider to the Singapore government, NCS has implemented thousands of large-scale, mission-critical, and multi-platform projects. Our customers include international blue-chip corporations as well as the governments of Hong Kong, Mauritius and Sri Lanka.
NCS helps companies define the blueprint and roadmap to transform their services and businesses by leveraging on technology to bring about a competitive advantage and business value.
Our Consulting Services combine thought leadership, best practices, deep industry knowledge, technological expertise, and best-of-breed alliances. We also create value through business transformation to increase revenue, reduce costs and optimise capital deployment.
- Data Architecture Consulting
- Application Architecture Consulting
- Service-Oriented Architecture
- Enterprise Content Management
- Business Intelligence
- Infrastructure Outsourcing Consulting
- Enterprise Systems & Storage
- Network Integration
- Security
- Data Centre & Hosting
- Business Recovery & Continuity
- Managed Network Services
- Managed Security Services
- Managed Endpoint Services
- Managed Application Performance
- Software-As-A-Services
- Contact Centre Management
- Intelligent Building Consulting
- Holistic Security
- Building Automation
- Seamless Connectivity
- Lifestyle and Infotainment
Airport System Consulting
e-Government Consulting
IT Consulting Services
Business Consulting Services
With NCS, you enjoy these distinct benefits through our innovative Application Services:
- Quality and price-effective solutions
- Excellent project management and timely delivery
- Proven methodology, practices, processes and tools
- Component-based development approach emphasising reusability
- Leading-edge solutions that are interoperable with your existing applications and infrastructure
- Skilled IT and communications engineering professionals with relevant technical capabilities, good communication skills and deep vertical expertise
- Local and regional planning, development, deployment and operations
Our services include
- Custom Software Development & Maintenance – Requirements gathering and analysis, custom application design, technical construct, testing, implementation, maintenance and management of applications to meet the specific and unique needs of your business
- Enterprise Solutions – Full life cycle support for Enterprise Solutions implementation to provide cost-effective IT solutions
- Testing – Independent and high-quality functional, performance, test automation and software testing consulting services to ensure applications developed meet stringent standards
The fast-changing business landscape today requires enterprises to anticipate, react and evolve rapidly. The IT environment plays an increasingly critical role in business operations where a reliable and scalable infrastructure allows enterprises to transform and compete effectively. NCS addresses the unique needs of your enterprise through a combination of niche expertise and leading-edge technologies.
Technology Solutions
- Enterprise infrastructure
- Workforce optimisation leveraging on converged networks
- E-business eco structure
- Network management services
- Consulting and training services
- Security for integrated architecture
- Security for content
- Security for access
- Security audit
Managed Solutions
- System and storage maintenance
- Server and storage consolidation
- Data protection and recovery
- Storage management services
- Manage data centre operations and facilities
- Management of open systems and mainframes
- Migration of legacy systems to open systems
- Server hosting (co-location & dedicated)
- Consultancy, training and certification planning
- Facilities for operational continuity
- Secure remote site for data storage
- End-to-end planning for recovery and continuity
- iMobicon - mobile business continuity office
- Managed network infrastructure facilities
- Centralised fault and performance monitoring
- Managed LAN and WAN services
- Network operation and administration
- Consultancy and web-based reporting
- IT governance and compliance monitoring
- Insider threat monitoring
- Process system control/ SCADA monitoring
- Security device management
- Rapid threat containment
- One-stop service desk
- Asset and application management
- Real-time endpoint security
- Enterprise configuration management
- Application performance monitoring
- WAN application acceleration
- Pay-per-use enterprise tools
- Messaging and collaboration
- Application set-up and provisioning
- Applications and infrastructure integration
- System and data migration
- Hosted server exchange
- Set up and system integration for contact centre
- Experienced professionals in contact centre operations
- Report management
Contact Centre Management
Software-as-a-Service
Managed Application Performance Services
Managed Endpoint Services
Managed Security Services
Managed Network Services
Business Recovery and Continuity
Data Centre and Hosting
Enterprise Systems & Storage
Security
Network Integration
Communications Engineering Solutions
NCS’ communications engineering solutions are developed and managed by our communications engineering arm. With some 450 engineers and other professionals, NCS Communications Engineering Pte Ltd offers a wide range of solutions and services. Our key customers span many industries, including education, banking and finance, healthcare, manufacturing, telecommunications, transportation and the public sector.
With our experience providing turnkey telecommunication infrastructure solutions, as well as aviation engineering support, our unique offerings include:
Portal Solutions
NCS’ Portal City is a leader in portal solutions. Our proven new technologies and innovations – such as web 2.0 features, lifestyle-based services and location-based services – position our customers’ portals effectively in today's competitive world.
Our comprehensive range of services covers portal conceptualisation, hosting and management, applications development, marketing, business collaboration and online community engagement. We also have a broad range of complementary services, including:
- Services-on-demand, such as online and offline marketing and branding, 3G mobile applications and other innovative services to engage users.
- Content-on-demand from editorial and blog postings to games, music and social media applications. These can target different groups of users, depending on their demographics, interest and surfing habits.
- Infrastructure-on-demand with NCS setting up and managing a largescale infrastructure to host and manage your Web requirements.
Outsourcing Services
We support growing businesses with cost-effective process management, applications and infrastructure solutions. Our Business Process Outsourcing services operate either on-shore or off-shore, depending on customers’requirements. The key services are in:
- Business Process Outsourcing – A full spectrum of services in Finance, FSI Back Office and Telco Back Office operations.
- Application Offshoring – Skilled IT resources at our Offshore Delivery Centres in multiple Asian locations to enable NCS and our customers the flexibility to skill and scale IT resources and provide lower-cost alternatives.
We also provide consultancy and transition services to help our customers to migrate from an existing operation model to one of shared services, outsourcing or centres of excellence. Such services may encompass Process Mapping, Work Instructions Documentation, Operations Training, Operational Readiness Assessment and Monitoring.
The International Association of Outsourcing Professionals ranked us amongst the Global Outsourcing 100. We have also attained the Singapore Productivity & Standards Board certification in BS15000 and BS7799 for IT Services Management and Information Security Management Systems. Our Suzhou delivery centre in China has been awarded CMMI certification.
NCS currently has delivery centres in China (Chengdu, Suzhou and Shanghai), Australia (Sydney and Brisbane) and Malaysia (Kuala Lumpur).
