Green Data Centre

Kim Chuan Telecommunications Centre 2 ("KCTC-2"), The Next Generation Green Data Centre

KCTC-2 is SingTel EXPAN’s latest state-of-the-art data centre, delivering highly secure and reliable IT infrastructure services. Designed for high-performance and energy efficiency, KCTC-2 will help you better manage costs, improve operational performance and resiliency, as well as respond to business needs more quickly.

As one of the biggest data centres in Singapore with 150,000 square feet of Colocation space, KCTC-2 provides the latest data centre technologies with a full suite of managed service offerings to customers looking to outsource their IT infrastructure and operations. Enjoy convenient one-stop access to SingTel's end-to-end managed IT and professional services to address all your business computing needs.
 

Introduction to KCTC-2
 

SingTel's Green Commitment: Saving Energy, Reducing Costs, Driving Performance

SingTel EXPAN is committed to help you create an IT infrastructure that meets your business goals, while minimising energy costs. Our state-of-the-art green data centre, Kim Chuan Telecommunications Centre 2 (KCTC-2) will provide you with a highly secure and reliable hosting network infrastructure. We offer a wide range of host managed IT services and professional services, while utilising the latest green technologies and best practices to give you the most reliable, cost effective and ecologically responsible facility for your business growth.

KCTC-2 Incorporates the Following Energy Efficiency Features:

	Green Building and Construction KCTC-2 has achieved a Gold rating with the Singapore Building and Construction Authority's (BCA) Green Mark Scheme, a benchmark for energy and water efficiency, as well as environmental protection and innovation. Features designed to improve building efficiency include: Specially constructed building envelope that minimises heat gain into the facility Energy efficient and redundant power distribution systems with low energy loss Passive Infra-Red motion sensors that switch off lights when not in use Energy efficient high-frequency ballast lighting fixtures Energy-efficient cooling systems that exceed SS5301 standards
	Green Best Practices The KCTC-2 facility adopts best green practices for maximum performance per watt, including: To improve cooling efficiency, KCTC-2 deploys industry-proven practices such as hot and cold aisle design layout, installation of grommets and blanking panels to direct airflow Scalable design approach where data centre capacity is built up in a modular manner, and increased only when the existing area is almost fully occupied, thus avoiding over-provisioning energy needs
	Green Services SingTel EXPAN offers a host of green services, including: Thermal analysis of your data centre space to identify ways to optimise energy and cooling efficiency through computational fluid dynamics (CFD) Power reports and tools for real-time visibility into energy consumption levelsVirtualisation of servers to reduce physical servers footprint and utilize space effectively Virtualisation of servers to reduce physical servers footprint and utilize space effectively Use energy efficient servers that provide better efficiency and allow for more servers in the same space compared to conventional servers

Managed Hosting Services

SingTel Managed Hosting Services allows you to access new technologies faster, in a more cost-effective manner and with minimal business disruption.

1. Colocation

Secure, Scalable and Reliable Rack and Private Vault Solutions for All Your Mission-Critical IT Equipment

SingTel EXPAN's Colocation service offers ready, reliable and resilient world-class data centre facilities. Ranging from full redundancy in power supplies and backup, to state-of-the-art fire control mechanisms, to stringent and high-tech physical security, colocation with us provides you with a secure and robust environment to host mission-critical systems. Fitted with high cooling density of 1,500W/m², along with capabilities to scale to higher specifications, KCTC-2 is the ideal data centre to host all your IT equipment.

2. Network

Direct Connectivity to an Extensive Range of Managed Network Services

Ensure your network grows in tune with your business. As your business caters to new types of applications, increasingly mobile users, and expanding business geographies, growing and maintaining your network connectivity can be a challenge. From investment costs in routers, switches and network security, to constant troubleshooting of bottlenecks and outages, network management activities can distract you from your core business activities.

SingTel EXPAN takes care of all your network connectivity needs without a high capital investment in networking equipment. Our services ensure your network meets all your business needs, providing the availability and performance for all kinds of data traffic, over a secure, reliable worldwide infrastructure.

3. Green IT Services

KCTC-2 Incorporates the Following Energy Efficiency Features:

SingTel is committed to help you create an IT infrastructure that meets your business goals, while minimising energy costs. Our state-of-the-art green data centre, Kim Chuan Telecommunications Centre 2 (KCTC-2) will provide you with a highly secure and reliable hosting network infrastructure, a wide range of host managed IT services and professional services, while utilizing the latest green technologies and best practices to give you the most reliable, cost effective and ecologically responsible facility for your business growth.

• Virtualisation

  Virtualisation services from SingTel EXPAN enable an organization to run multiple server instances and independent IT environments in a single server. Through virtualisation, organisations can consolidate multiple applications into a smaller number of physical hardware, reducing wasted computing power and energy consumption, and increase cost savings. All these benefits lead to a greener and more cost-effective IT infrastructure.

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• Thermal Analysis

  SingTel EXPAN can provide you with an assessment of the thermal profile of your private vault to identify ways to optimise your power and cooling efficiency. This service can help you understand and improve the layout and placement of your IT equipment, leading to improved efficiency, and preserving the reliability of your equipment.

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• Power Reporting

  SingTel EXPAN data centres are designed to deliver up-to-date data into the energy profile of their infrastructure. Our online reporting services help you gain a deeper understanding into the efficiency of your IT infrastructure, leading to greater control of energy costs, and reduce your overall carbon footprint. With accurate information, the proportion of energy that results in productive output (i.e. computing power) can be improved as well.

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• Energy Efficient Server

  Energy-efficient servers from SingTel EXPAN can provide you with servers that provide up to 64 percent more energy efficiency than conventional units, yet deliver some of the highest levels of performance in its class. These full featured servers will be able to meet the demands of today's mission-critical business applications with ease, without compromising performance or reliability.

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4. Disaster Recovery

Total Business Continuity Solutions for Data Protection and Recovery

We provide you with a range of business continuity solutions to give you peace of mind that your business can quickly and easily resume operations in the event of a disaster. We also offer on-demand grid computing that allows you to access computing power and storage to backup mission-critical data remotely.

5. IT Operations

A Suite of Applications and Support Services to Manage Your System and Network Elements

SingTel EXPAN offers a total system outsourcing that provides 24x7 monitoring of servers and networks. Through proactive monitoring and integrated fault management, your systems and servers are maintained to ensure optimum performance at all times. With Service Level Agreements (SLAs) your can be assured of a fast response and professional end-to-end support. All major open system platforms are supported by the following SingTel EXPAN services: 

I. System Administration - Daily administration and management of your server

• Network Management - Basic network configuration, power cycle administration, connectivity, ping testing and error correction
• Performance Monitoring - Proactive system monitoring, real time alerts and fault reporting
• Storage Management - Storage Area Network (SAN) provides on demand mainly for customer supplication servers using high-speed fibre channel connectivity

II. Security Management - SingTel EXPAN is equipped with powerful security solutions to combat unauthorized access to your network and data.

• Virtual / Dedicated Firewall - Permits or denies traffic in accordance with your pre-determined security policies. You can choose to leverage on SingTel’s EXPAN’s high availability firewall infrastructure or purchase your own firewall equipment.

III. Database Management - Allows you to create, administer and maintain major databases such as Oracle and Microsoft SQL and provides ongoing back-up, database recovery and periodic fine-tuning..

6. Professional Services

Find All Your Solutions Here

Equipment
SingTel EXPAN provides you one-stop service for integrated hardware, software and customized IT solutions:

• Procurement and rental of hardware and software.
• General IT requirements - A wide range of hardware, software, servers, security appliances, network equipment and storage appliances at competitive prices.
• Disaster recovery requirements - IT hardware for your hot, warm or cold backup site from trusted SingTel EXPAN partners.

System Integration
A broad range of system integration solutions offers you the following:

• Database environment deployment - MS-SQL, Oracle, Active Directory.
• Unix / Linux implementation services.
• Infrastructure deployment for three-tier web-enabled applications, i.e. load-balanced web servers, multi-tier firewall and highly secure database/application tier.

KCTC2 Specification

KCTC-2 is designed to support today’s IT infrastructure and scaled to meet tomorrow’s business needs. Our facilities is built to TIA 942¹Tier-IV specification - the highest standards for reliability, giving you room to grow your business with confidence.

Building Infrastructure

General Building Facilities

• Purpose-built nine storey building
• 2 x Main Passenger Lifts
• 1 x Cargo Lift

Construction

• Floor Loading of 12KN/m²;
• Floor to Floor Height of 5m
• Raised Floor Height of 1000mm

Fault Tolerance and Uninterrupted Operations

• Fully redundant Power
• Fully redundant Cooling
• 2 separate network rooms and Main Distribution Frame (MDF) rooms
• 2 separate communication risers

General Building Information

Cooling System and Environment & Climate Control System

• Chiller Configuration with Dual Ring Closed Chiller Systems
• Chilled water system backup by air cooled
• Fully Redundant CRAU
• Cooling density of at least 1500W/m²
• Next generation chillers which surpass SS530² standards.
• Fully integrated and monitored climate control systems

Power

• HT power via 2 separate substation
• Switch Board Configuration : 2N
• Un-interruptible power supply (UPS) : 2N
• Separate UPS Battery Room
• Power Generator : 2N

Advanced Fire Detection and Suppression System

• Gaseous suppression and VESDA systems
• Pre-action sprinkler and smoke detection
• Fire rated doors and partitions
• 24x7 decentralised fire alarm monitoring that links directly to an external fire monitoring agency

Security

Stringent high-tech security measures include:

• Contact-less card access systems
• Centralised rack locking system
• 24x7 Closed Circuit TV (CCTV) monitoring system
• 24x7 physical security monitoring

Network Room

Ensure optimum network performance to:

• SingTel’s EXPAN regional infrastructure servers
• Back-up servers
• Network equipment
• Internet core switches

Meet-Me-Room

• Equipped with exchange points providing interconnection with different rack modules for all types of lines

Network Operations Centre (NOC)

Master control room with:

• 24x7 monitoring,
• A global help-desk
• Customer hotline
• Complete technical support

Building Control Management (BCM)

• Mechanical and electrical equipment such as ventilation, lighting, power, fire and security systems is monitored 24 x 7 through a computer-based control system
• All systems can be viewed on a single user-interface

The SingTel EXPAN Advantages

An Energy-Efficient Infrastructure for Operational Cost Savings

SingTel EXPAN incorporates the latest energy efficient designs, including building construction, mechanical, electrical, and environmental systems, as well as energy-efficient IT services to help you reduce energy costs as well as your carbon footprint.

State of The Art Infrastructure

SingTel EXPAN data centres adhere to the most stringent standards for data centre reliability. Built to TIA 942¹Tier-IV specifications, it provides you with peace of mind that your mission-critical applications will remain operational.

KCTC-2 is built to support the needs of today's data centres with high specifications such as a high cooling capacity of 1500W/m², with the option to scale to higher specification. In addition, KCTC-2 provides high density spot cooling solution to ensure effective cooling for equipment that requires higher power density.

Asia's Leading Service Provider with Extensive Regional Footprint

With several data centres across the region, combined with our global marketing alliances, SingTel EXPAN provides a network of excellent data centres, connecting your organisation to Asia and the rest of the world.

Diversity Hub and Expansion

As part of the SingTel EXPAN network, KCTC-2 is connected to other Data Centers thus giving you the option of diversity and redundancy, as well as providing room for further expansion. In addition, we provide on-demand grid computing so you get access to on-demand computing power and storage, with the ability to access mission-critical data remotely.

Global Network Connectivity

SingTel EXPAN data centres are backed by SingTel Asia’s leading fibre networks, cable networks and satellite infrastructure. By owning the cables that carry managed data, a consistent level of services and quality is maintained throughout the entire network. Since KCTC-2 provides a direct connection to this network, you get access to a wide variety of connectivity options such as SingTel Internet bandwidth and private networks such as SingTel’s ConnectPlus for managed IP VPN, IPLC and Ethernet Solutions, thus saving you the need to subscribe to last mile connections.

A Reliable and Experienced Partner

SingTel EXPAN has been managing data centres since the early 1990s and was the first to launch facility management operations in Singapore. Our long experience has allowed us to supply the best combination of people, processes, and technology - based on industry best practices - to businesses all across the region. As a result, you get nothing but world class data centre facilities, everytime.

A One-Stop Service Provider

SingTel EXPAN provides you with a single, integrated source for all your data centre needs. From planning and deployment, to operations and support, to continuous improvements, our end-to-end offerings include colocation, connectivity services, managed IT services, and professional services. All delivered via a fully secured, 24x7 facility connected seamlessly to the rest of the world.

Comprehensive Business Continuity Solutions

SingTel EXPAN adheres to the highest levels of data centre reliability and availability, and provides a range of business continuity solutions to give you peace of mind that your business can quickly and easily resume operations in the event of a disaster. We also offer on-demand grid computing that allows you to access computing power and storage to backup mission-critical data remotely.

Brochures/Factsheets

	Kim Chuan Telecommunications Centre 2 (KCTC-2) SingTel’s next generation green data centre for energy efficient and cost-effective managed services KCTC-2 is SingTel's latest EXPAN Data Centre – a highly dynamic, efficient and scalable hosting facility, designed to help you better manage costs, improve operational performance and resiliency, as well as respond to business needs more quickly.
	Managed Hosting Services - Colocation Services Secure, scalable and reliable rack and private vault solutions for all your mission critical IT equipment Enjoy the benefits of a secure and robust environment with fully redundant uninterruptible power supplies and cooling systems, state-of-the-art fire control mechanism, stringent high-tech security measures, and 24x7 support delivered by a team of experienced data centre engineers and technicians.
	Managed Hosting Services - Virtualisation Improve Server Utilisation and Simplify Allocation of IT Resources Virtualisation services from SingTel EXPAN enable an organisation to run multiple server instances and independent IT environments in a single server, reducing wasted computing power and energy consumption, and increase cost savings.
	Managed Hosting Services - Energy Efficient Services Power your business IT on less energy, without compromising performance Energy-efficient servers from SingTel EXPAN provides up to 64 percent more energy efficiency than conventional units, yet deliver some of the highest levels of performance in its class.
	Managed Hosting Services - Thermal Analysis Services Understand and improve your IT equipment layout to obtain optimal power and cooling efficiency SingTel EXPAN can provide you with an assessment of the thermal profile of your private vault to identify ways to optimise your power and cooling efficiency.
	Managed Hosting Services - Power Reporting Services Gain real-time insight into the power efficiency of your IT infrastructure SingTel EXPAN online Power Reporting Services help you gain a deeper understanding into the efficiency of your IT Infrastructure, leading to greater control of energy costs.
	Managed Hosting Services - Network Connectivity Services Direct connectivity to an extensive range of managed network services SingTel EXPAN takes care of all your network connectivity needs without a high capital investment in networking equipment.