About Us

  • Overview
  • Teleport
  • Milestones

About SingTel Satellite

With more than 30 years of experience in fixed satellite services and over 20 years of experience in mobile satellite services, SingTel Satellite is a leading provider of customized satellite solutions for corporate customers in various industries, such as banking and finance, transportation and logistics, government agencies and NGOs.

Fixed Satellite Services

The satellite's C-band beam covers the Asia-Pacific region including the Persian Gulf, the Indian sub-continent, South East Asia and China. Its powerful Ku-band provides excellent coverage over India, Pakistan, Bangladesh, Malaysia, Philippines, Taiwan, Thailand, Singapore, Brunei and Indonesia.

SingTel's Australian arm, Optus, operates the Australian and New Zealand hotbirds. Optus’ satellite footprint covers Australia, New Zealand, Asia, Hawaii, Papua New Guinea and Christmas Island. Along with Hong Kong's APT Satellite, SingTel covers more than 100 countries across Europe, Africa and the Asia Pacific region, reaching 75 percent of the world's population.

Mobile Satellite Services

SingTel is the founding partner and leading provider of Inmarsat services. We provide innovative satellite communication solutions to meet various needs of the maritime and offshore industries. 

From innovative packaging of value added services to commissioning and troubleshooting of systems, SingTel can customise solutions to meet your satellite communication needs. We also offer integrated fixed and mobile solutions such as high-speed IP broadband for ships with Maritime VSAT services (Global & Regional). This allows two-way ship-to-shore and shore-to-ship communications, supporting a wide range of services such as email, Internet, Fax, VoIP and SIP phone service.

SingTel Global Service Desk (24hrs)

Tel:+1800 788 0022 (Singapore)
 +65 6788 0022   (International)

Email: satellite@singtel.com

 

Proven Performance and Reliability

With the advantage of owning our own teleport facilities as well as extensive local and international fibre networks, we are able to provide customised and cost-effective satellite solutions.

Our four teleports are interconnected via diversity fibre through different manholes, offering full redundancy for teleport interconnection via SingTel owned networks. Customers can enjoy peace of mind knowing that their applications are supported by proven performance and reliability.

Operational Performance

SingTel currently has more than 30 antenna systems accessing satellites in the Pacific and Indian Ocean region, maintaining a track record of 99.98% availability of service in the past three years. We regularly upgrade our terrestrial infrastructure to ensure that our customers always enjoy high performance and reliability for their mission-critical applications, even in remote areas.

Globalstar has selected SingTel as their Southeast Asian gateway operator based on our track record for pr. Inmarsat has also appointed us to operate the network control stations for their Pacific and Indian Ocean satellites. 

Technical Competency

SingTel’s team of experienced satellite engineers provide customers with superior technical support around the clock. In addition to having relevant RF and broadband skills, many of our technical professionals are equipped with IP knowledge.

1971
  • Established Sentosa Satellite Earth Station
1986
  • Established Bukit Timah Satellite Earth Station
1994
  • Appointed by Inmarsat to operate network control stations for their Pacific and Indian Ocean satellites 
1995
  • Established Seletar Satellite Earth Station
1998
  • Launched ST-1 Satellite
2006
  • Established the Global Partnership with Globe Wireless
2007
  • MOU Between SingTel, Singapore Poly SMA and Globe Wireless
  • Finalist for Lloyd's List Asia Awards (2007) Innovation Award
  • Awarded Inmarsat Global Partner Conference (2007) Best Performance Fleet DP
2008
  • Launched SingTel Office-At-Sea
  • Received Seatrade Asia’s Technical Innovation Award for the development of the world first 1.5metre C Band Stabilised Antenna
  • Awarded Frost & Sullivan’s Asia Pacific Technology Leadership Award for Maritime Broadband Communications
  • Established ST-2 Satellite Joint Venture with Chunghwa Telecom
  • Became Globalstar’s Southeast Asia gateway operator
2009
  • Finalist for World Teleport Association’s Teleport Operator of the Year 2009 Award
  • MOU with MDA to develop Singapore into a global media city
  • MOU with Ngee Ann Polytechnic for broadcast talent development
  • Launched SingTel Broadcast Innovation Centre


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