Mobile LIVECam - Personal | Communication | Mobile | Postpaid Plans | VAS

Keep Watch Over Your Home Anywhere, Anytime

With Mobile LIVECam, you can monitor your home remotely via your 3G Phone.

Benefits

Easy setup. No installation required – simply insert a dedicated Mobile LIVECam 3G SIM Card.
True mobility with integrated battery that gives you approximately 300 hours of standby time.

Features

Built-in rechargeable battery with approximately 300 hours standby time (subject to network status).
Support recording via MicroSD Card.
Pan and tilt right/left 45°, upward 40°, downward 5°.
3X digital zoom.
Microphone with two-way/one-way voice communication for more interaction.
Sound volume and brightness adjustment.
Automatic night mode activation.
Invite up to 20 users to view your camera with password access control.
Control via user interface and SMS commands.
Access your camera even when overseas (prevailing IDD charges apply).

Camera Specifications

Camera dimensions: approximately 104mm(W) x 101mm(L) x 101mm(H).
Weight: approximately 263g with integrated battery.
Camera: 0.3 megapixel (solar/infrared dual mode).
Built-in rechargeable battery with approximately 300 hours standby time (subject to network status).

User Guide

1. Getting started

Insert the Mobile LIVECam SIM Card
The battery should be fully charged before you can use the service, otherwise the Mobile LIVECam may not function correctly. When the battery is fully charged, the power indicator light will change to Cyan
Set date & time (Please refer to the User Guide in the box)
Now you are ready to start video calling into Mobile LIVECam.

2. Camera & Speaker adjustment during video viewing

Press number keypad to adjust the camera:

Pan
- '2' - upwards
- '3' - zoom in
Brightness
- '7' - reduce
- '9' - increase
Tilt
- '5' - reverse image 180 degrees
Volume
- '#' - increase
- '*' - decrease

3. Managing your camera by administrator only

A. Via Video Call
(After the video call is connected, the Administrator should press '0' to enter the main menu)

To add users:
Step 1 : Press '1' to add users
Step 2 : Enter the phone number of the new user
Step 3 : Press '*'
Step 4 : Press '*' to confirm
Step 5 : Press '#' to cancel the operation and return to main menu
To delete users
Step 1 : Press '2' to delete users
Step 2 : Press '*' to scoll the page down
Step 3 : Select the serial number of the phone number that you want to delete
Step 4 : Press '*' to confirm the deletion
Step 5 : Press '#' to cancel the operation and return to main menu
To change PIN
Step 1 : Press '3' to change PIN
Step 2 : Enter the current 4-digit PIN, followed by '*'
Step 3 : Enter the new 4-digit PIN, followed by '*'
Step 4 : Press '*' to confirm
Step 5 : Press '#' to return to main menu if you have entered a wrong PIN
To change Administrator number
Step 1 : Press '4' to change Administrator number
Step 2 : Enter the new Administrator number, followed by '*'
Step 3 : Press '#' to cancel the operation and return to main menu
Video Recording
Step 1 : Press '5' for video recording
Step 2 : You will see the remaining memory and duration available in the MicroSD card
Step 3 : Enter the number of minutes for recording, followed by '*'
Step 4 : Press '*' to begin recording

Note:

After you enter the period you want to record, the Mobile LIVECam will end the current video call and enter video-recording mode.
Maximum recorded video file size is 3 hours.
If the recorded time is longer than 3 hours, the recording will be split into several files.
Recording time depends on memory card storage.
An incoming video call during the recording will cause the Mobile LIVECam to stop recording and send an SMS to the Administrator and then continue with the incoming call.
The administrator will receive an SMS sent by Mobile LIVECam when the video recording is finished, when the memory is full, or when the video recording fails for other reasons
The file will be saved in the MicroSD Card and named yyyymmddhhmm_xx.3gp, where
yyyymmddhhmm represents the year, month, date, hour and minute
xx represents the serial number

B. Via SMS commands to Mobile LIVEcam usim with SMS notifications
* SMS notifications initiated from the Mobile LIVECam USIM is chargeable on a pay-per-use basis of $0.05 each under your Mobile LIVECam account.

4. SMS notifications for exceptional scenarios

No	Scenarios	*SMS Notification(Sent from Mobile LIVECam USIM to Administrator’s No)**
1.	Sending an invalid command	Wrong command format.
2.	Sending a text SMS	Wrong command format.
3.	Administrator (A) calls Mobile LIVECam USIM No. (Z) when recording is in progress.	Recording was interrupted by an incoming video call with number (A)
4.	Whitelist User (C) calls Mobile LIVECam USIM No. (Z) when recording is in progress.	Recording was interrupted by an incoming video call with number (C)
5.	Non-whitelist User (D) calls Mobile LIVECam USIM No. (Z) when recording is in progress.	Recording was interrupted by an incoming video call with number (D)
6.	Unknown caller (F) calls Mobile LIVECam USIM No. (Z) when recording is in progress.	Recording was interrupted by an incoming video call with unidentified number.
7.	When recording is completed.	Recording has been completed.
8.	Administrator (A) changes PIN by SMS command when user (C) is viewing camera.	PIN code changed successfully or PIN code changed unsuccessfully.

* SMS notifications initiated from the Mobile LIVECam USIM is chargeable on a pay-per-use basis of $0.05 each under your Mobile LIVECam account.

Rates & Promotions

Keep a closer watch on your home easily with our affordable monthly subscription plan!

Camera Price	Upfront Payment (U.P. $353.10)	24 Months Instalment (U.P. $13.91/mth)
1^st Camera	$199	$9.90/mth
2^nd Camera (5% off)	$189.05*	$9.41/mth*
3^rd Camera (10% off)	$179.10*	$8.91/mth*
*Price is valid for purchase of 2 or 3 cameras at the same time under same payment mode.
Monthly Subscription	FREE 2 months (worth $17.12) ($8.56/mth from 3^rd month onwards)
Promotion is valid till 31 May 2010 or while stock last.

Mobile LIVECam Promotion Terms and Conditions

Promotion is applicable to all local 3G mobile phone users with 3G video call enabled mobile plans and handsets. Promotion is valid till 31 May 2010 or while stocks last. Free 2-month subscription, prevailing rate of $8.56/mth applies thereafter. 24 months contractual period applies. Service subscription comes with unlimited incoming video calls. Video call charges only apply to users calling into the Mobile LIVECam camera. Access to Mobile LIVECam camera is 3G network dependant. SMS notification is chargeable at $0.05 each. Customers will be subjected to penalty for early termination. Other terms and conditions apply. All prices include 7% GST. SingTel reserves the right to change the promotion or amend the terms and conditions without prior notice.

For mio Home / mio Plan (new and existing) customers only

Enjoy up to $20 off on camera promotional price & 2 months FREE subscription.

Camera Price	Upfront Payment (U.P. $353.10)	24 Months Instalment (U.P. $13.91/mth)
Up to 3 cameras	Additional $20 OFF each camera ($179)	FREE 2 months (worth $19.80) ($9.90/mth from 3^rd month onwards)

Monthly Subscription	FREE 2 months (worth $17.12) ($8.56/mth from 3^rd month onwards)
Promotion is valid till 31 May 2010 or while stock last.

Mobile LIVECam Promotion for mio Home / mio Plan customers Terms and Conditions

Promotion is applicable to new and existing mio Home / mio Plan customers with 3G video call enabled mobile plans and handsets. Free 2-month subscription, prevailing rate of $8.56/mth applies thereafter. 24mths contractual period applies. Service subscription comes with unlimited incoming video calls. Video call charges only apply to users calling into the Mobile LIVECam camera. Access to Mobile LIVECam camera is 3G network dependant. SMS notification is chargeable at $0.05 each. Customers will be subjected to penalty for early termination. $20 off for camera upfront payment; Free 2-month camera instalment payment for the camera under 24-month instalment plan, $9.90/mth applies from the 3rd month onwards. Other terms and conditions apply. All prices include 7% GST. SingTel reserves the right to amend the terms and conditions without prior notice.

Note :

1. Subscription includes unlimited video calls. SMS notifications sent by the camera will be charged at $0.05 each.

2. Minimum contractual period of 24-month applies.

Frequently Asked Question

All About Mobile LIVECam

What is Mobile LIVECam?
This is a surveillance service that allows users to monitor their homes remotely via their 3G mobile phones.

Service Requirement

Who is eligible for this service?
This service is applicable to all local 3G mobile phone users with 3G video call enabled mobile plans and handsets. For non-SingTel 3G Postpaid customers, you can still enjoy SingTel's Mobile LIVECam by signing up with your NRIC at any SingTel hello! store.
What do I need in order to use the service?
You simply need to sign up for a Mobile LIVECam subscription plan and purchase a Mobile LIVECam. With a 3G Mobile Phone, you will be able to use the service.
What is the list of mobile phones that are compatible with this service?
All 3G mobile phones with video call capability and DTMF (dual tone multi frequency) enabled are compatible for use with the service. DTMF is the signal that you generate to the phone company when you press an ordinary telephone's touch keys.

Usage

How do I view the camera?
You can view the camera by initiating a video call from any 3G mobile phone to the Mobile LIVECam number.
How can I control the camera?
Users can control the camera via their 3G mobile phone numeric keypad to:
- navigate up (2), down (8), left (4), right (6)
- zoom in (3) /zoom out (1)
- reduce brightness (7) / increase brightness (9)
- decrease volume (*) / increase volume (#)
If you are the Administrator, you can also record video clips by accessing the main menu (0).
Who is the Administrator to the camera?
The first person to access to view the camera is the Administrator. Thus customers are advised to set the Administrator rights immediately upon purchase before informing your friends of their access rights.
Can I assign the Administrator's right to another mobile number?
Yes, you can but this is not recommended. Please refer to the User Guide under Changing of Administrator Number.
Who can I invite to view my camera(s)?
You can invite those who are on 3G Mobile, SingTel Video Call subscribers to view the camera(s). You must add their numbers to the Access List and your PIN must be given to them in order for them to view the camera(s)
How many numbers can I add to my Access List?
A maximum of 20 numbers can be added to the Access List, including the Administrator number
Is there a time lapse in viewing the camera?
No, it's real-time viewing.
Is there a recording feature?
Yes. However, only the Administrator has the exclusive right to record, ensuring that the Micro SD card is properly inserted before the recording can be done. Images during normal viewing will not be stored.
How long can I view the camera per session?
The maximum video call duration per session is 3 hours. If the video call duration is more than 3 hours, the call will be disconnected automatically.
How many cameras can a customer subscribe to?
Each Mobile LIVECam service subscription entitles one camera. Customers can subscribe to multiple subscriptions for multiple cameras, as long as it is within the guidelines of SingTel Mobile.
How many people can access to the same camera at any one time?
Only 1 person can access to the same camera at any one time.
What is infrared mode?
Infrared mode allows users to view the camera when the environment is dimly lit. The Mobile LIVECam camera will turn on infrared spotlight in lowly lit environments.
How do I make changes to the Access List?
Only the Administrator can make changes to the Access List by accessing the main menu during the 3G video call, or via the SMS commands. For the list of SMS commands, please refer to User Guide.
Can I use the service and view the camera installed at home when I am overseas?
Yes, as long as there is 3G coverage overseas. When you call into the Mobile LIVECam number, you will be prompted to enter your mobile phone number and PIN. IDD charges apply.
Click here for 3G roaming destinations.
Can I bring the Mobile LIVECam and use overseas?
No. The service is meant for local usage.
Why is there a difference in the SMS command for setting Camera Beep Alert?
This is due to a different software version. Customers are advised to use 'buzz' if 'beep' does not work.

PIN Management

What is my Mobile LIVECam's default PIN?
Default PIN is "0000"
How can I change the Mobile LIVECam PIN?
Only the Administrator can change the PIN by accessing the main menu during the 3G video call, or via the SMS command. For the list of SMS commands, please refer to User Guide.
What will happen if I enter the wrong PIN?
There is a maximum of three attempts. The video call will be disconnected on the third wrong attempt.
How do I manage the access rights to my Mobile LIVECam?
The PIN is applicable to all people in the Access List. You must remember to inform everyone in the Access List if you change the PIN for the camera.
What should I do if I forget the PIN or the Administrator number?

Please bring your Mobile LIVECam to the vendor stated in the warranty card to reset the PIN or Administrator Number. This will erase all your settings in the camera, restoring it to the factory default settings.

Charges

What is the Mobile LIVECam service subscription fee?

Charges	Residential Customers
Connection Fee	$32.10 (waived)
Monthly Subscription	$8.56
Minimum Subscription Period Upfront Payment for the Camera Promotional pricing or Instalment Plan for the Camera	3 months 24 months

Note:

If customer terminates before 3 / 24 months, he/she will still have to pay the subscription of the remaining months.
Prices stated above are inclusive of prevailing GST.

Will I get billed for video recording?
Prevailing video call charges apply when the Administrator calls into the camera, but once the recording duration has been entered and recording initiated, the video call will end and charges stop. Recording commences in offline mode.

Administrator will be notified via SMS once the recording is completed, or if the recording is disrupted via an incoming video call. SMS notification by the Mobile LIVECam USIM is chargeable at $0.05 each.
I received SMS notifications from the Mobile LIVECam camera, do I need to pay for it?
As a recipient of the SMS, you will not be charged.

However, the SMS initiated from the Mobile LIVECam USIM eg. notification upon the completion of the video recording, is chargeable on a pay-per-use basis of $0.05 each under your Mobile LIVECam account.
As the administrator of the Mobile LIVECam, is there any other charges that I may incur?
You may incur charges for the sending of SMS commands to manage the camera's settings. The charges are billed to the Administrator's mobile service account.

Billing

How much do I have to pay each time I access my Mobile LIVECam?
Video call to Mobile LIVECam will be charged at prevailing video call rates beyond bundled airtime as per price plan for 3G Mobile, Video Call and/or Video Call on BroadBand.
Will I be billed when the invited party access to view my Mobile LIVECam?
No, the access charges will be billed to the invited person who access to view your Mobile LIVECam.

Application

Where can I go in order to subscribe to this service?
You may go to any of our hello! stores to apply for subscription.
What are the documents required for verification?
The original NRIC of the applicant is required for verification. For SME customers, the authorized personnel have to produce their original NRIC, Authorisation Letter and Business Registration Certificate.
Are there any charges that I will incur at the point of sign up?
At the point of sign up, you need to pay for price of the camera if you are paying upfront.

Activation

How long does it take to activate this service?
The SIM card is a pre-activated card, thus the Service is in use the moment you sign up for it.

Cancellation of Application

Can I cancel the application and return the camera?
No. The Service is activated the moment you sign up for it. If you do not wish to continue with the service, you can arrange for termination. Penalty applies.

Terms and Conditions

Is there any minimum subscription period?
Yes, a 3-month contractual period applies for customers who make upfront payment for the camera whereas a 24-month contractual period applies for customers who opt for a promotional pricing or installment plan for the camera.
Is there any equipment contract period?
If you sign up for 24-month installment scheme for the equipment, there will be a contractual period of 24 months on the equipment on top of the subscription contractual period.

In the event you terminate the service within 24 months, there will be an equipment penalty imposed. Equipment penalty = remaining months * monthly installment rate.

Camera Related

What is the price of the Camera?

Model	Price (Include GST)
MF58	Upfront payment of $353.10 (3-mth contractual period); or
	Promotional upfront payment of $199.00 (24-mth contractual period); or
	24-mth installment at $9.90/mth (24-mth contractual period).

What are the specifications of the Cameras?

Dimension	104mm x 101mm x 101mm (approx.)
Weight	263g with integrated battery (approx.)
Camera	0.3 Megapixel (solar/infrared dual mode)
Battery (Continuous Standby Time)	300 hours* (approx.)
Recording Time (In Sunlight Environment)	18 hours* (approx.) (dependent on memory card capacity)
Recording Time (In Infrared Environment)	8 hours* (approx.)
Video Communication Time (In Sunlight Environment)	5 hours*
Video Communication Time (In Infrared Environment)	4 hours*
Charge Time	7 hours (approx.)

*Subject to Network Status

Will the Access List and PIN be affected if I reset the camera?
No, the Access List & PIN will not be affected.
What is the use of the 'CLEAR' button?
The 'CLEAR' button allows you to clear all the numbers in the Access List except the Administrator number by pressing it for more than 3 seconds.
Is there any warranty for the camera?
There's a 1 year warranty for the camera and 6 months warranty for the battery from the date of purchase

Vendor's contact :
ZTE Singapore Pte Ltd
151 Lorong Chuan #04-01A
New Tech Park Singapore 556741
Hotline : 68231899
Fax : 68231880
Operating hours: 9am to 6pm (Mon to Fri)
Can I use my own camera?
No. The cameras are bundled in the service package and your camera may not support the function for this service.

Termination

How do I terminate my subscription for the LIVECam Service?
Please call 1626 for termination.
How long does it take to for the termination to be effective?
It will take 3 working days.
Will there be any pro-ration of the bill?
Yes. The bill will be pro-rated if you are out of contract.

Trouble Shooting

Why can't the Mobile LIVECam be powered on?
Please check the colour of the power indicator. If the power indicator isn't on, please charge the Mobile LIVECam. If the colour of power indicator is Cyan, please check if the USIM card is valid and is not locked. You can check if the USIM card is locked by inserting it into a mobile handset. If it prompts you to input a PIN when you power on the handset, please set the switch of the PIN off. After you have confirm the USIM card is valid and not locked, insert it back to the USIM Card Slot and press Reset Key to power on the Mobile LIVECam.
Why can't I initiate a Video Call to the Mobile LIVECam?
Please check the colour of the signal indicator. If the signal indicator is not lit, the Mobile LIVECam hasn't powered on normally. Please press 'Power' key to power on the Mobile LIVECam.

If the signal indicator is red (flash), there is no 3G network available or the signal of the 3G network is very weak. If the signal indicator is yellow (flash), the Mobile LIVECam is working properly. If you are unable to initiate a video call to the Mobile LIVECam, please check if your handset is under roaming or if your phone number is in the Access List. If your handset is roaming or the phone number is not in the Access List, you will not connect to the Mobile LIVECam successfully.
Why isn't the communication stable when I dial video calls in some places?
The communication can be unstable when either the caller or the camera loses a stable 3G signal. Please try again later or contact your service provider.
Why isn't there any notifying tone when I dial up a video call?

There are relative settings in the Mobile LIVECam. As an Administrator, you can set the switch of the notifying tone on/off by initiating an SMS command.
Why is there echo when using the Mobile LIVECam in some places?
It happens when the volume is too high or your handset is too close to the Mobile LIVECam.
Why can't the handset display the main menu and/or control the Mobile LIVECam via SMS?
It is because your number is not the Administrator number. Only the Administrator number can set the parameters of the Mobile LIVECam.
Why can't the video call be connected when the Mobile LIVECam works properly?
Please check whether your handset is roaming or if you have subscribed to the Caller Number Non-Display service.

If you receive the SMS prompt:" The Access List has reached its limit, you can't be connected." At this time, you can press the "CLEAR' button to clear the 19 numbers saved in the Mobile LIVECam except for the Administrator number, or delete some of the numbers in the Access List through the Administrator Number.

TERMS AND CONDITIONS

1. INCORPORATION BY REFERENCE

In addition to:-

1.1. the General Terms (available at :http://home.singtel.com/terms/default.asp?source=general&product_name=general)

1.2. Specific Terms and Conditions of SingTel Mobile (available at: http://home.singtel.com/terms/default.asp?source=mobile)

1.3. SingTel's Billing Terms and Conditions (available at : http://home.singtel.com/customer_service/all_about_bills/default.asp?cat_id_=9526DD99-F1DF-4A00-87A2-12A6FF53C389)

which terms and conditions are deemed incorporated by reference, the Customer shall be bound by the following Specific Terms and Conditions of SingTel Mobile's Mobile LIVECam Service. In the event of any conflict or inconsistency between:

a. The General Terms, SingTel's Billing Terms and Conditions and/or these Specific Terms and Conditions, such conflict or inconsistency shall be resolved in accordance with the provisions of the General Terms; or

b. Any provision of the Specific Terms and Conditions of SingTel Mobile and any provision of these Specific Terms and Conditions, these Specific Terms and Conditions shall prevail over the Specific Terms and Conditions of SingTel Mobile.

2. DEFINITION AND INTERPRETATION

2.1.In these Specific Terms and Conditions, the following words and expressions shall have the following meanings:

a. "3G Phone" means an approved mobile handset with video call capability.

b. "Camera" means the Camera(s) approved by SingTel Mobile for use with the Service, including all peripherals supplied within the Camera package.

c. "General Terms" means Singapore Telecommunications Limited's General Terms and Conditions of Service.

d. "Property" means the premises where the Customer is permitted install the Camera.

e. "Service" means the service known as Mobile LIVECam which allows Customers to access their Camera(s) to view the Service Environment(s) remotely via any equipment with video call capability like 3G Phones, SingTel PC Client and/or SingTel Video Phone.

f. "Service Environment" means the location in the Property where the Camera(s) is/are set up.

g. "SingTel" means Singapore Telecommunications Limited (CRN: 199201624D).

h. SingTel Mobile" means Singapore Telecom Mobile Pte Ltd (CRN: 199406031E).

i. "SingTel Group Company" means SingTel and each related corporation of SingTel within the meaning given in the Companies Act.

j. "Working Days" means Mondays to Fridays excluding gazetted public holidays in Singapore.

2.2. The headings or titles to the Clauses in these Specific Terms and Conditions are to facilitate reference and shall not be referred to or relied upon in the construction of any provision of these Specific Terms and Conditions

3. TARGET MARKET

3.1.The Service is applicable to all local 3G mobile phone users with 3G video call enabled mobile plans and handsets.

4. MINIMUM REQUIREMENTS

4.1.To use the Service, the following are required:

a. the Camera, which the Customer is required to purchase from SingTel Mobile appointed retailer(s) at the prevailing retail price; and

b. A 3G Phone, SingTel PC Client and/or SingTel Video Phone.

5. COMMENCEMENT AND MINIMUM SUBSCRIPTION PERIOD OF SERVICE

5.1.The Service shall be activated on the date as stated in the Service Request Cum Agreement Form or on the date mutually agreed with the Customer.

5.2.The Minimum Subscription Period for the Service shall be :

a. a period of three (3) months from the commencement date of the Service; or

b. where the Customer has opted for a promotional pricing or an instalment plan for the Camera, a period of twenty (24) months from the commencement date of the Service; or

c. such other period as may be stipulated by SingTel Mobile as the Minimum Subscription Period before when the Customer applies for the service. Thereafter, the Service shall continue in force until terminated by SingTel Mobile or the Customer.

6. TERMINATION

6.1. An Early Termination Charge ("ETC") on the Camera shall apply if the Service is terminated before expiry of the Minimum Subscription Period. ETC is calculated based on the remaining months or part thereof of the Minimum Subscription Period multiplied by the monthly charge.

6.2. Without prejudice to anything in the General Terms and Specific Terms and Conditions for SingTel Mobile, SingTel Mobile reserves the right to suspend, restrict, or terminate the Customer's access to the Service for any reason whatsoever. No notice will be required to be given of such action and SingTel Mobile shall not be liable in damages or otherwise for such suspension, restriction or termination.

7. OBLIGATIONS OF CUSTOMER

7.1. The Customer agrees not to use and not to allow or permit any other person to use the Service to:

a. cause any threat, harassment, distress, annoyance, inconvenience or anxiety to any person whomsoever;

b. violate any laws or regulations or other persons rights, or interfere with another person's use of the Service;

c. carry out any activities which are actually or potentially injurious to other Customers or persons, or to the operation or reputation of any SingTel Group Company; and / or

d. do any act that may at any time be prohibited by SingTel's Acceptable Use Policy which can be found at URL www.singtel.com.

7.2. The Customer acknowledges and agrees that :

a. there will be no refund or change of Camera(s) after the Camera(s) is/are purchased.

b. Customer may receive certain communication from SingTel Mobile, such as service announcements and administrative messages and that these communications are considered part of the Service.

c. any new features introduced from time to time to augment or enhance the Service, shall be subject to these Specific Terms and Conditions

d. the Customer is responsible for obtaining access to the Service and providing all materials like wiring, power point or whatsoever.

e. the Service is provided on an "as is" and "as available" basis.

f. the Service is only available on the mainland of Singapore.

g. the Service is 3G network dependent.

h. the Service is supported on video call & DTMF enabled handset. DTMF (dual tone multi frequency) is the signal to the phone company that you generate when you press an ordinary telephone's touch keys.

i. sending of SMS via the Camera's SIM card is chargeable on a per use basis.

j. subscriptions of value-added services are not allowed for this Service.

k. change of plan to other SingTel Mobile price plans is not allowed.

l. usage of additional services (if available) will be chargeable on a per use basis.

8. DISCLAIMERS

8.1.SingTel Mobile does not warrant the Service will be provided uninterrupted or free from errors or that any identified defect will be corrected; further, no such warranty is given that the Service is free from any virus or other malicious, destructive or corrupting code, program or macro.

8.2.The Customer further acknowledges and agrees that SingTel Mobile:

a. expressly excludes any guarantee, representation, warranty, condition, term, or undertaking of any kind, express or implied, statutory or otherwise or any representations or warranties arising from usage or custom or trade or by operation of law, including (without limitation) as to the sequence, originality, correctness, completeness, accuracy, timeliness, completeness, currency, non-infringement, merchantability, or fitness for any particular purpose;

b. shall in no event be liable to the Customer in respect of any matter arising out of or in connection with the Service in contract or tort or otherwise for any loss (whether direct or indirect) of profit, business, revenue, anticipated savings, goodwill or any loss or corruption of data, or any indirect, special or consequential loss or damage whatsoever;

c. shall not be responsible for the consequences of the use of the Service and SingTel Mobile hereby excludes all liability of any kind whatsoever or howsoever caused, whether arising under contract, tort (including but not limited to negligence) or otherwise in connection with or arising from:

i. the use of the Service by the Customer; or

ii. any inaccuracies, errors, omissions or mistakes in, or any delays or interruptions,linked to or referable to the Service;

d. shall not be liable to the Customer for any loss and/or damage or whatsoever in respect of any matter arising from any act and/or omission of a third party who installs the Camera;

e. to the fullest extent permitted by law exclude all warranties, rights and remedies (including warranties implied by statue or otherwise) that the Customer would otherwise be entitled to by law.

9. GENERAL

9.1. The Customer shall be bound by and shall fully observe and comply with all the General Terms as well as such other Terms and Conditions as may be agreed or accepted by the Customer. The rights and protections conferred on SingTel Mobile under these Specific Terms and Conditions shall be additional to the rights and protections conferred on SingTel Mobile under the General Terms and any other Terms and Conditions agreed or accepted by the Customer.

SingTel Mobile reserves the right to alter, modify, add to or otherwise vary these Specific Terms and Conditions from time to time by notice to the Customer. The Customer shall be bound by the terms so amended.

SITEMAP

STANDARD AGREEMENT