EZIPACK
EZI Pack Plans
- Price Plans
- FAQs
- Terms & Conditions
 | iOne Plus + BroadBand on Mobile 2Mbps | iTwo Value + BroadBand on Mobile 2Mbps | iTwo Plus + BroadBand on Mobile 2Mbps | ||
|---|---|---|---|---|---|
| Monthly Subscription (12 months)
| $57.13 | $79.60 | $114.38 | ||
| Free Local Outgoing Calls (anytime) | 100 mins | 300 mins | 700 mins | ||
| Free Local SMS | 500 | 500 | 500 | ||
Free Local Data
| 50GB | 50GB | 50GB | ||
| FREE USB Modem | SingTel-Huawei E1552 USB Modem | SingTel-Huawei E1552 USB Modem | SingTel-Huawei E1782 USB Modem (12-month contract) / E1782/E5 USB Modem (24-month contract) |
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Free Value-Added Services
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Exclusive Expat Benefits
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| 1. Definition What are the exclusive benefits for expatriates working in Singapore? A) 1-year mobile price plan with equipment contract Customers can sign up iOne Plus, iTwo Value or iTwo Plus at national promotional rates with 1-year equipment contract. Additional handset top-up amount is applicable as per below table. B) EZIPACK Price Plans EZIPACK is a Mobile + Mobile BroadBand (Data SIM) price plan with 1-year equipment contract. Customers can enjoy the following exclusive benefits when they sign up any of the EZIPACK price plans:
Additional handset top-up amounts applicable for 12-mth contract terms (mobile and EZIPACK Plans) are as per the below table: Top-up Handset
$150 2G/3G Model
$250 HTC Dream & Mobile Internet Devices
$350 iPhone
2. Eligibility Who can sign up for mobile and EZIPACK plans with 12-month contract terms? Mobile and EZIPACK Plans with 12-month contract terms are applicable to non-Singaporeans with a valid foreign identification number (FIN). 3. Sign Up Where can I sign up for the 12-month Mobile or Broadband on Mobile packages? You can sign up at any SingTel Retail shops or selected SingTel Exclusive Retailer. Please refer to the top right of page ("Locate Us") for store listings. What are the documents required at point of signup? Applicant Documents
Employment Pass Original Passport
Employment Pass (P1/P2/Q1/Q2/S/PEP) *All documents should at least be of 6 months validity (balance) Work Permit R1/R2 Social Visit Pass Student Pass Dependent Pass Original Passport
Work Permit/ Social Visit Pass/ Student Pass/ Dependant Pass Tenancy Letter or Proof of Billing Address *All documents should at least be of 6 months validity (balance) Do I have to pay for SIM Card and Registration Fee? Yes, a one-time registration fee of $10.70 and SIM card charge of $32.10 apply to new subscribers. Note: For EZIPACK Plans, the Data SIM Activation Fee of $37.45 is chargeable too. I am on Work Permit or Dependent Pass, can I enjoy the offer? Yes. However, you need to pay a deposit of $300 to $800 per line as per our current business policy. I am an existing student. Can I enjoy the Youth benefits? Sorry, currently our Expat Mobile Price Plans do not come with Youth benefits. Am I allowed to terminate my mobile line anytime? Is there any penalty? 12-month mobile price plan with equipment contract: a) If you terminate the mobile line within 1st 3 months, you are liable for: Pre-mature termination charge, i.e. No. of Unused Calendar Days x List Price/30 + $321.00 Equipment Contract Penalty. b) If you terminate the mobile line after 3 months and less than 12 months, you are liable for $321.00 Equipment Contract Penalty c) If you terminate the mobile line after 12 months, you are not liable for any penalty. EZIPACK Price Plans: a) If you terminate the mobile line within 1st 3 months, you are liable for: Pre-mature termination charge, i.e. No. of Unused Calendar Days x List Price/30 + $321.00 Equipment Contract Penalty. b) If you terminate the Mobile BroadBand (Data SIM) (1000/2000/4000) within 1st 3 months, you are liable for: Pre-mature termination charge, i.e. No. of Unused Calendar Days x List Price/30 + $321.00 Equipment Contract Penalty. Note: Both the above penalties will apply if you terminate EZIPACK within 1st 3 months. c) If you terminate the mobile line after 3 months and less than 12 months, you are liable for $321.00 Equipment Contract Penalty. d) If you terminate the Mobile BroadBand (Data SIM) (1000/2000/4000) after 3 months and less than 12 months, you are liable for $321.00 Equipment Contract Penalty. Note: Both the above penalties will apply if you terminate EZIPACK after 3 months and less than 12 months. e) If you terminate the mobile line and/or Mobile BroadBand (Data SIM) (1000/2000/4000) after 12 months, you are not liable for any penalty. I have a M1/StarHub mobile line. How can I go about to retain the existing number when subscribing to a new SingTel Mobile line? With full mobile number portability, you can retain your number by porting your existing mobile number to SingTel Mobile. When you sign up for a new mobile line with us, we will apply for your M1/StarHub mobile number to be port-in to your new SingTel Mobile line. |
| Listed price plans with equipment purchase are applicable to non-Singaporeans with a valid foreign identification number (FIN). Foreigners’ deposits may apply. Foreigners’ deposits may apply. A one-time registration fee of $10.70 and SIM Card charge of $32.10 apply to new subscribers of all mobile price plans. Excess local airtime is charged at 16.05¢/minute. Excess SMS is charged at 5.35¢/SMS. 12-month handset equipment contract: A top-up amount of $150-$350 for a 12-month handset equipment contract applies. Top-up amount varies between handset models. Mobile BroadBand: Standard monthly subscription fee for the individual service plan will apply from 13th month. USB modem models may vary according to specific plans. 20 Global SMS: Free for 12 months and applicable for new lines only. Free Unlimited International (v019) calls: Free unlimited international (v019) calls are only applicable for voice calls made to any residential and mobile line in Bangladesh, Brunei, Canada, China, Hong Kong, India, Laos, Macau, Malaysia, Puerto Rico, Russia, South Korea, Taiwan, Thailand, UAE, USA and Vietnam and to any residential lines in Australia, New Zealand and UK. Local voice call rate applies to all international (v019) calls made and the calls are deductible from the free local voice minutes bundle. IDEAS Packs: Applicable to all new 3G postpaid mobile customers. Prevailing monthly subscription fee for individual content/services will apply after the 30 days trial - IDEAS News $6.96/mth, IDEAS Music $10.65/mth, IDEAS Connect $10.17/mth. Existing BroadBand on Mobile customers are not eligible for the 30 days free trial of BroadBand on Mobile Basic. Excess data charges of $0.0054/KB in 2KB blocks (min. of $0.03/session) will be charged after you have exceeded your local data bundle. Standard GPRS/3G roaming charges apply. PHONESafe service is handset dependent. Refer to www.singtel.com/phonesafe for a full list of supported handsets. Standard SingTel Mobile and BroadBand on Mobile terms and conditions apply. All charges include 7% GST. SingTel and SingTel Mobile Singapore Pte Ltd reserves the rights to amend terms & conditions without prior notice. All SingTel’s General Terms and Conditions of Service(s) apply, as listed in www.singtel.com/general_t&cs. |