The BlackBerry ® Internet Service is a hassle-free solution that provides you with access to your work or personal email accounts virtually wherever you are.
For small to medium size businesses, this "push" email solution requires no sophisticated setup or ongoing maintenance
Get Away
Get away with a BlackBerry Wireless HandheldTM and you will still be connected wirelessly to your personal and work email accounts. Keeping you in the loop with BlackBerry Internet Service that allows integration of up to 10 email accounts – POP3/ISP.
Peace of Mind
Rest assured when BlackBerry is on the job. With its "push" technology, emails are automatically sent from your inbox to your BlackBerry Wireless HandheldTM. No prompting. No downloading. No worries. Your email will find you in more than 100 destinations around the world with SingTel’s GPRS roaming coverage.
True Value
From a single device, you can now be organized and connected from making voice calls to sending SMS to email access and even more.
Features:
- Instant Messaging features like BlackBerry Messenger, MSN, Yahoo Messenger etc
- Social Networking on BlackBerry (Facebook, MySpace)
- BlackBerry App World
- It allows an integration of up to 10 email accounts from Outlook®, Notes®, POP3 ISP and AOL®
- MMS capability - MMS messages can be composed, received and/or forwarded to multiple recipients.
- Better mailbox space management - deletion of emails on handheld will automatically delete those emails from the BlackBerry Internet Service mailbox without affecting customers' configured email accounts.
- Wireless Internet services
Rates
Stay connected easily with our value-added BlackBerry plans!
BlackBerry Flexi
BlackBerry Flexi Value
Flexi Plan with BlackBerry Internet Service VAS
Monthly Subscription
$48.00
$68.00
FREE Local Calls
100 mins anytime (outgoing)
200 mins anytime (outgoing)
FREE Local SMS
500 SMS
500 SMS
FREE Local Data
+15 GB
+15 GB
For Personal
BlackBerry Internet Service (BIS)
For Business
BlackBerry Enterprise Solution (BES)
One-time Registration
$10.70
$10.70
$10.70
$10.70
$10.70
Monthly Subscription
$10.70 (Applicable for email/Instant messaging and WAP data services via IDEAS only)
$24.90
$63.13
$40.66
$63.13
Bundled Value
1GB
3GB
Unlimited local data usage
4MB
Unlimited local data usage
Excess Charge (min. of $0.05/session)
$0.01/2KB
$0.01/2KB
NA
$0.01/2KB
NA
BlackBerry Flexi
BlackBerry Flexi Value
Flexi Plan with BlackBerry Internet Service VAS
Monthly Subscription
$48.00
$68.00
FREE Local Calls
100 mins anytime (outgoing)
200 mins anytime (outgoing)
FREE Local SMS
500 SMS
500 SMS
FREE Local Data
+15 GB
+15 GB
For Personal
BlackBerry Internet Service (BIS)
For Business
BlackBerry Enterprise Solution (BES)
One-time Registration
$10.70
$10.70
$10.70
$10.70
$10.70
Monthly Subscription
$10.70 (Applicable for email/Instant messaging and WAP data services via IDEAS only)
$24.90
$63.13
$40.66
$63.13
Bundled Value
1GB
3GB
Unlimited local data usage
4MB
Unlimited local data usage
Excess Charge (min. of $0.05/session)
$0.01/2KB
$0.01/2KB
NA
$0.01/2KB
NA
Note:
1. Rates stated are inclusive of GST.
2. SingTel reserves all rights to amend Terms & Conditions without prior notice.
Terms and Conditions:
- This service is not available for Hi!Card customers.
- A one-time registration fee of $10.70 is applicable.
- For data SIM activation, a charge of $32.10 is applicable.
- Please note that SingTel Mobile and Singapore Telecommunications Limited's General Terms and Conditions apply and are available for inspection at http://www.singtel.com
- Please note that the local data usage does not include Internet APN.
- +Free Local Data: 12GB data usage is for internet surfing, and 3GB data is used for BlackBerry and e-ideas.
- *BIS Value - 1GB local bundle: Applicable for email/Instant messaging and WAP data services via IDEAS only. Internet browsing is only applicable at WiFi hotspots (for handsets with WiFi only)
- BIS/BES (Except BIS Value)
- Surfing 3rd Party websites such as Hotmail, Yahoo, Gmail and Instant Messaging are deductible from the local data usage if it is via BlackBerry APN / IDEAS APN.
- Video streaming in 3rd party websites such as youtube is via IDEAS APN.
- Surfing via 3rd party applications such as Opera will incur data charges.
- Local data usage does not cover data tethering (using BlackBerry device as modem)
- BlackBerry DataRoam does not cover IDEAS APN usage.
- Surfing 3rd Party websites such as Hotmail, Yahoo, Gmail and Instant Messaging are deductible from the local data usage if it is via BlackBerry APN / IDEAS APN.
- Video streaming in 3rd party websites such as youtube is via IDEAS APN.
- Surfing via 3rd party applications such as Opera will incur data charges.
- Local data usage does not cover data tethering (using BlackBerry device as modem)
- BlackBerry DataRoam does not cover IDEAS APN usage.
Frequently Asked Questions
About BlackBerry
- What is BlackBerry Internet Service?
- How is this different from BlackBerry Enterprise Solution?
- Can the same BlackBerry handheld be used for both BlackBerry Enterprise Solution and BlackBerry Internet Service?
- What types of email accounts can be used with BlackBerry Internet Service?
- Will I get a new email address for BlackBerry Internet Service?
- How much storage space is available for my customised BlackBerry Internet Email address?
- How do I set up my email accounts to redirect my emails to the BlackBerry Wireless Handheld?
- How can I begin using Wireless Internet Service?
- Will I be charged for using Wireless Internet Service?
- Can I sign up BlackBerry Internet Service with my 3G SIM?
- Why can’t I read or reply to Chinese emails from my BlackBerry?
- I have configured my Yahoo! Email account to be pushed to my BlackBerry handheld, will the emails deleted from my BlackBerry handheld be deleted on my Yahoo! account?
- If I delete my emails on my BlackBerry handheld, will these emails be deleted from my BlackBerry mailbox?
- Can I continue to retain those deleted emails in my BlackBerry mailbox after deleting from my handheld?
Chargers
- Will I be charged for Internet surfing?
- What are the charges for accessing emails while roaming?
- What are the charges for obtaining a data only SIM for BlackBerry Internet Service?
Service Subscription
Others
- What is BlackBerry Internet Service?
- Do I have to register for auto roaming to use the service to access my emails while overseas?
- If I have already subscribed to BlackBerry Enterprise Solution, how do I sign up for BlackBerry Internet Service?
- Can I upgrade my current SIM to a SIM1000 and use it with my BlackBerry?
- Can I upgrade my current SIM to a 3G TwinCard and use it with my BlackBerry?
- If I have a Multi-SIM, which SIM card will have the BlackBerry Service enabled?
About BlackBerry
- What is BlackBerry Internet Service?
BlackBerry Internet Service is designed to allow you to set up multiple work and personal email accounts to work with your BlackBerry Wireless Handheld, such as MSN, Hotmail or POP3/Internet Service Provider (ISP) email.
- How is this different from BlackBerry Enterprise Solution?
BlackBerry Enterprise Solution requires setup and maintenance of a BlackBerry Enterprise Server to manage the link between BlackBerry Wireless Handheld, email and other enterprise applications. BlackBerry Internet Service, on the other hand, allows users to access their emails after a simple setup over the Internet.
- Can the same BlackBerry handheld be used for both BlackBerry Enterprise Solution and BlackBerry Internet Service?
Yes. The only difference will be the setup and configuration of the handheld to have your emails redirected to your BlackBerry handheld.
- What types of email accounts can be used with BlackBerry Internet Service?
BlackBerry Internet Service supports:
- POP3-enabled
- ISP accounts such as SingNet
- Hotmail
- IMAP
- Will I get a new email address for BlackBerry Internet Service?
Yes. You will be able to customise an email address such as username@singtel.ap.blackberry.net.
- How much storage space is available for my customised BlackBerry Internet Email address?
If you have upgraded to BIS v2.0, the new email management allows a 30 days' auto-aging feature and your BlackBerry mailbox never gets full.
- How do I set up my email accounts to redirect my emails to the BlackBerry Wireless Handheld?
Please refer to the setup guide for instructions on directing emails to your BlackBerry Wireless handheld and managing your email accounts.
- How can I begin using Wireless Internet Service?
Simply click here to download the application.
- Will I be charged for using Wireless Internet Service?
The data usage for accessing this service will be considered part of your BlackBerry monthly bundled data.
Please click here for details on rates. The local data usage does not include internet APN.
- Can I sign up BlackBerry Internet Service with my 3G SIM?
BlackBerry Internet Service on 3G SIM is only available on BlackBerry 7100g, BlackBerry 7290 and BlackBerry 8700g.
- Why can’t I read or reply to Chinese emails from my BlackBerry?
Please check your BlackBerry handheld version. Only BlackBerry software v4.0 and above supports Chinese characters.
You can update your handheld software version by selecting your handheld model here.
- I have configured my Yahoo! Email account to be pushed to my BlackBerry handheld, will the emails deleted from my BlackBerry handheld be deleted on my Yahoo! account?
No.
- If I delete my emails on my BlackBerry handheld, will these emails be deleted from my BlackBerry mailbox?
Yes.
- Can I continue to retain those deleted emails in my BlackBerry mailbox after deleting from my handheld?
Yes. You can log in to your BIS web account and change this option.
Chargers
- Will I be charged for Internet surfing?
If you surf the Internet through the BlackBerry Browser, data usage will be deducted from the BlackBerry bundle according to the Blackberry plan subscription. GPRS charges will be applicable if you access the Internet through other Access Points e.g. Internet Browser. For GPRS charges, please refer to the T&Cs for excess data charges.
- What are the charges for accessing emails while roaming?
Roaming GPRS charges will apply. Click here for details.
- What are the charges for obtaining a data only SIM for BlackBerry Internet Service?
The charge is $32.10.
Service subscription
- How do I sign up for the service?
For service subscription, please call 1626 or visit hello! Orchard or hello! Comcentre.
Corporate customers, please contact your SingTel Account Manager to sign up.
- Do I have to purchase another SIM to use this service?
No. You use your existing SIM card.
Others
- Can I use the service while roaming?
Yes. This service is supported by SingTel’s GPRS network which provides coverage in more than 100 destinations worldwide.
- Do I have to register for auto roaming to use the service to access my emails while overseas?
Yes. You will need to subscribe to auto roaming before you leave Singapore.
- If I have already subscribed to BlackBerry Enterprise Solution, how do I sign up for BlackBerry Internet Service?
For service subscription, please call 1626 or visit hello! Orchard or hello! Comcentre.
Corporate customers, please contact your SingTel Account Manager to sign up.
- Can I upgrade my current SIM to a SIM1000 and use it with my BlackBerry?
Yes, but the maximum number of contacts stored will still be 250.
- Can I upgrade my current SIM to a 3G TwinCard and use it with my BlackBerry?
Yes. However, only one device will be active at a time.
- If I have a Multi-SIM, which SIM card will have the BlackBerry Service enabled?
You should use the SIM Card with the lowest IMSI for your BlackBerry device.
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