About Roaming

 
 
 

We recognise that travelling is an integral part of your life. That's why we strive to provide you with the best overseas mobile coverage wherever you go via SingTel's network of 458 roaming networks in over 236 destinations worldwide.


Together with our growing list of countries and networks, we offer handy roaming services that make it easier for you to stay in touch with family, friends and business partners while overseas.

Check Roaming Rates and SingTel DataRoam Saver Plans

Take control of your roaming expenses with information about the rates and different SingTel DataRoam Saver plans in your destination.


Roaming Guide

Before Leaving Singapore

Follow the tips in this checklist before your trip to enjoy hassle-free roaming while overseas:

  1. If you are not sure whether international roaming (AutoRoam or Pay-As-You-Roam) has been activated for your SingTel Mobile number, please dial *1626 or call 1688 to check.
  2. Make sure data roaming is switched off if you do not want to use data roaming on your smartphone while overseas. You can find handset-specific instructions for doing this in the Data Roaming Tips section.
  3. To save significantly on your data roaming bills, consider subscribing to DataRoam Saver plans or BlackBerry DataRoam.To know how much data you may use while overseas, click here for a reference.
  1. Subscribe to usage alerts via My DataRoam Settings to keep track of your data roaming usage on the go.
  2. For easy dialling while overseas, save important numbers in your phonebook in either the International Direct Dial or GlobalDial 121 format:
    • International Direct Dial: +65 12345678
    • GlobalDial 121: *121*12345678#
  3. Top up your SingTel hi!Card to at least $30 before departure if you are using a prepaid mobile card.
  1. Check roaming rates online or dial *100# when you are overseas to find out the rates for calls to different destinations.

Making Calls and Sending SMSes

Enjoy the convenience of making calls and sending SMSes while overseas using your SingTel Mobile number. Our roaming services allow you to stay in touch and remain easily contactable wherever you go.

Using Data

Need to surf the web and check emails on your iPhone, BlackBerry or other smartphone while abroad?

 

Our data roaming options let you stay connected while travelling. And with flat-rate data roaming plans, you can focus on having an enjoyable and productive trip instead of worrying about bill shock.

Overseas Missed Call Alerts

Use our Overseas Missed Call Alert service to keep track of all unanswered and rejected calls while you are travelling overseas. This service is free for all SingTel Mobile customers.

Short Codes

Can't remember the full SingTel Customer Care hotline number or need to retrieve your voicemail while overseas? Just dial the familiar short codes that you use in Singapore: 1688 for Customer Care and 1389 for Voicemail.

You can use SingTel short codes on the following networks:


Country Network
Australia

Optus

Austria

T-Mobile

Bangladesh

GrameenPhone

Belgium

Proximus (Belgacom Mobile)

Bulgaria

GloBul (Cosmo Bulgaria Mobile)

Canada

Rogers Communications

Cambodia

Mobitel (CamGSM)

Croatia

VIPnet d.o.o

Finland

Radiolinja Origo Oy

France

Orange

France

SFR

Greece

Vodafone-Panafon

Hong Kong

CSL

Hong Kong

Orange (Hutchison Telephone)

Hong Kong

SmarTone

Hungary

Vodafone (V.R.A.M Telecom)

Lithuania

BITE GSM

Macedonia

MobiMak AD

Malta

Vodafone Malta

Mauritius

Emtel

Norway

NetCom GSM

Philippines

Globe Telecom

Poland

Era (PTC)

Portugal

Vodafone Telecel

Romania

Connex GSM (MobiFon)

Romania

Orange

Russia

Kuban-GSM

Spain

Movistar (Telefonica Moviles)

Sweden

Telia Mobile

Thailand

AIS

Turkey

Turkcell