About Roaming

 
 
 
 

We recognise that travelling is an integral part of your life. That's why we strive to provide you with the best overseas mobile coverage wherever you go via SingTel's network of 458 roaming networks in over 236 destinations worldwide.

Together with our growing list of countries and networks, we offer handy roaming services that make it easier for you to stay in touch with family, friends and business partners while overseas.

Check Roaming Rates and SingTel DataRoam Saver Plans

Take control of your roaming expenses with information about the rates and different SingTel DataRoam Saver plans in your destination.

Due to new regulatory guidelines in Vietnam, Vietnam will no longer be covered in ALL our data roaming plans. The option to subscribe to a data roaming plan in Vietnam will be discontinued from 22 Dec 2014.

We apologise for any inconvenience caused. Please refer to the Pay-Per-Use rate on www.singtel.com/roaming for your travelling needs in Vietnam.

For more information, please refer here.


Roaming Guide

Before Leaving Singapore

Follow the tips in this checklist before your trip to enjoy hassle-free roaming while overseas:

  1. If you are not sure whether international roaming (AutoRoam or Pay-As-You-Roam) has been activated for your SingTel Mobile number, please dial *1626 or call 1688 to check.
  2. Make sure data roaming is switched off if you do not want to use data roaming on your smartphone while overseas. You can find handset-specific instructions for doing this in the Data Roaming Tips section.
  3. To save significantly on your data roaming bills, consider subscribing to DataRoam Saver plans or BlackBerry DataRoam.To know how much data you may use while overseas, click here for a reference.
  1. Subscribe to usage alerts via My DataRoam Settings to keep track of your data roaming usage on the go.
  2. For easy dialling while overseas, save important numbers in your phonebook in either the International Direct Dial or GlobalDial 121 format:
    • International Direct Dial: +65 12345678
    • GlobalDial 121: *121*12345678#
  3. Top up your SingTel hi!Card to at least $30 before departure if you are using a prepaid mobile card.
  1. Check roaming rates online or dial *100# when you are overseas to find out the rates for calls to different destinations.

Making Calls and Sending SMSes

Enjoy the convenience of making calls and sending SMSes while overseas using your SingTel Mobile number. Our roaming services allow you to stay in touch and remain easily contactable wherever you go.

Using Data

Need to surf the web and check emails on your iPhone, BlackBerry or other smartphone while abroad?

Our data roaming options let you stay connected while travelling. And with flat-rate data roaming plans, you can focus on having an enjoyable and productive trip instead of worrying about bill shock.

Overseas Missed Call Alerts

Use our Overseas Missed Call Alert service to keep track of all unanswered and rejected calls while you are travelling overseas. This service is free for all SingTel Mobile customers.

Short Codes

Can't remember the full SingTel Customer Care hotline number or need to retrieve your voicemail while overseas? Just dial the familiar short codes that you use in Singapore: 1688 for Customer Care and 1389 for Voicemail.

You can use SingTel short codes on the following networks:

Due to new regulatory guidelines in Vietnam, Vietnam will no longer be covered in ALL our data roaming plans. The option to subscribe to a data roaming plan in Vietnam will be discontinued from 22 Dec 2014.

We apologise for any inconvenience caused. Please refer to the Pay-Per-Use rate on www.singtel.com/roaming for your travelling needs in Vietnam.

For more information, please refer here.

Country Preferred Operator

Anguilla

Cable & Wireless

Antigua & Barbuda

Cable & Wireless

Argentina

Claro

Armenia

ArmenTel

Australia

Optus (LTE)

Austria

T-Mobile & A1 Telekom

Bangladesh

Airtel

Barbados

Cable & Wireless

Belgium

Belgacom (Proximus) (LTE)

Brazil

Claro

Brunei

DSTCom (LTE)

Bulgaria

Mobitel

Burkina Faso

Airtel

Cambodia

Mobitel

Canada

Bell Mobility (LTE) & Telus (LTE)

Cayman Islands

Cable & Wireless

Chad

Airtel

Chile

Entel

China

China Mobile (LTE) and China Unicom

Colombia

Claro

Croatia

T-Mobile

Czech Republic

Telefonica O2

Denmark

Telia Danmark

Dominica

Cable & Wireless

Ecuador

Conecel

El Salvador

CTE Telecom

Estonia

EMT

Finland

TeliaSonera

France

Orange & Bouygues (LTE)

Gabon

Airtel

Germany

Telekom Deutschland

Ghana

Airtel

Greece

Cosmote

Grenada

Cable & Wireless

Guatemala

Claro

Hong Kong

CSL (LTE)

Hungary

T-Mobile

India

Bharti Airtel

Indonesia

Telkomsel (LTE)

Ireland

O2

Italy

WIND and Tim Italia

Jamaica

Cable & Wireless

Japan

Softbank Mobile (LTE) & NTT DoCoMo

Jersey

Jersey Telecom

Kenya

Airtel

Kyrgyzstan

Sky Mobile

Laos

LaoTel

Latvia

LMT

Liechtenstein

Mobikom

Lithuania

Omnitel

Luxembourg

Tango

Macau

CTM

Madagascar

Airtel

Malaysia

Maxis (LTE)

Malta

Vodafone Malta

Mexico

Telcel

Mongolia

Unitel

Montserrat

Cable & Wireless

Netherlands

KPN (LTE)

New Zealand

Sparks (LTE)

Nicaragua

Enitel

Niger

Airtel

Nigeria

Airtel

Norway

Telenor (LTE)

Pakistan

Warid

Panama

Cable & Wireless

Papua New Guinea

Bemobile

Peru

Claro

Philippines

Globe Telecom (LTE)

Poland

T-Mobile

Portugal

TMN

Romania

Cosmote

Russia

VimpelCom (Beeline)

Saudi Arabia

Saudi Telecom Company (STC) and Mobily (LTE)

Seychelles

Airtel

Sierra Leone

Airtel

Slovak Republic

Slovak Telecom

Slovenia

Si Mobil

South Africa

Vodacom

South Korea

SK Telecom (LTE)

Spain

Telefonica (Movistar) (LTE)

Sri Lanka

Airtel Lanka

St. Kitts and Nevis

Cable & Wireless

St. Lucia

Cable & Wireless

St. Vincent

Cable & Wireless

Sweden

TeliaSonera

Switzerland

Swisscom (LTE)

Taiwan

Taiwan Mobile (LTE)

Thailand

AIS

Tanzania

Airtel

Timor Leste

Telkomcel

Turks and Caicos

Cable & Wireless

Turkey

Turkcell

United Arab Emirates

Etisalat (LTE) and Du

United Kingdom

Everything Everywhere (Orange and T-Mobile) (LTE), Telefonica O2

Uganda

Airtel

USA

AT&T and T-Mobile

Uzbekistan

Unitel

Zambia

Airtel