Samsung GALAXY S5 LTE

 
Shimmery White
#ffffff
Electric Blue
#31ADB3
Copper Gold
#B87333
Charcoal Black
#000000

My life powered by Samsung GALAXY S5 LTE
on Singapore's fastest 4G network

 

 

We encourage you to check the stock availability below before heading down to our stores.

Don't forget to check your mobile upgrade eligibility status through these options:
My SingTel app (select ‘View My Plan’)
• Dial *1688 (select Option 2)
My Account (for personal mobile lines only)

 

 

Samsung GALAXY S5 LTE FAQs

Samsung GALAXY S5 LTE FAQ
When will the Samsung GALAXY S5 LTE be available for sale by SingTel?

The Samsung GALAXY S5 LTE will be available for sale from Friday, 11 April 2014. Due to limited stock available at launch, customers who are interested to purchase the Samsung GALAXY S5 LTE from SingTel at our launch event will be required to book an appointment for the purchase. Details on the start of islandwide sales will be announced at a later date.

I would like to recontract and purchase the Samsung GALAXY S5 LTE. How can I check my eligibility?

You can check your re-contract eligibility via the following modes:

For those who have not downloaded the app, kindly do download it from Google Play Store, Apple App Store, Windows Store or BlackBerry World.

  1. My SingTel App
    • Under Usage tab, click on “View My Plan” to view your handset upgrade eligibility date under “Recontract Status” portion.
    • Open My SingTel App and log in with your ONEPass ID and password.

    For those who have not downloaded the app, kindly do download it from Google Play Store, Apple App Store, Windows Store or BlackBerry World.

  2. *1688
    • Dial * 1688 on your mobile phone.
    • Reply with option '2' to check your handset upgrade eligibility.
    • A reply via SMS will be sent to your mobile phone shortly.
  3. SingTel My Account (for personal mobile lines only)
    • Log in to SingTel My Account with your ONEPass ID and password.
    • At the Account Summary landing page, click on "Show details and usage" at the bottom of the selected mobile number to see your handset upgrade eligibility date under the “Eligible for recontract” portion.

When and where is the launch event for Samsung GALAXY S5 LTE?

The Samsung GALAXY S5 LTE launch event will be held from 11 April to 12 April 2014 at Marina Bay Sands Convention Centre, Level 1 Hall A.

 

Opening Hours:

  • 11 April 2014 (Friday), 11am-9pm
  • 12 April 2014 (Saturday), 10am-8pm 

What are the prices of the Samsung GALAXY S5 LTE and available mobile price plans?

Please visit www.singtel.com/galaxys5 for more details on the prices and available mobile price plans for the Samsung GALAXY S5 LTE.

What are the available colours and storage sizes available for the Samsung GALAXY S5 LTE?

The Samsung GALAXY S5 LTE is available in Charcoal Black and Shimmery White with 32GB storage size.

Is there a limit to the number of Samsung GALAXY S5 LTE which I can purchase at the launch event?

Each customer is allowed to purchase a maximum of 2 units per NRIC/FIN. Each unit must be purchased with a 24-month mobile contract at the launch event.

I would like to purchase 2 units of Samsung GALAXY S5 LTE at the launch event. Am I required to book 2 separate appointment slots?

Yes, please book 2 appointment slots if you would like to purchase 2 units of Samsung GALAXY S5 LTE at the launch event.

Can I purchase the Samsung GALAXY S5 LTE at the recommended retail price (RRP) without any mobile contract?

Sale of Samsung GALAXY S5 LTE at RRP is currently unavailable at press time.

What kind of SIM card does the Samsung GALAXY S5 LTE use? Will there be any SIM card charge?

The Samsung GALAXY S5 LTE uses Micro SIM. Change of SIM will be required for existing SingTel Mobile customers who are on a standard USIM/Nano SIM. Prevailing SIM Card charges apply.

 

Alternatively, you may use a NFC SIM card to enjoy the benefits of NFC for eg to carry out cashless transactions at retail outlets and organise all your credit cards via your handset etc. Prevailing SIM card and EZLink fee charges apply.

Who is eligible for the Samsung GALAXY S5 LTE Limited Edition Accessory Pack?

Customers with appointment(s) and purchase the handset with a 2-year mobile contract at the launch event will be entitled to the Samsung GALAXY S5 LTE Limited Edition Accessory Pack via a redemption letter. Terms and conditions apply.

What is included in the Samsung GALAXY S5 LTE Limited Edition Accessory Pack?

The Samsung GALAXY S5 LTE Limited Edition Accessory Pack (worth $126) includes:

- HDTV adapter

- Extra Battery Kit 

Who is eligible for the $50 off the Samsung Gear 2 or Gear 2 Neo?

Customers with appointment(s) and purchase the handset with a 2-year mobile contract will be entitled to $50 off the Samsung Gear 2 or Gear 2 Neo at the launch event.

I did not register my interest for Samsung GALAXY S5 LTE previously. Am I still eligible to book an appointment for the launch event?

Only customers who have registered their interest for the Samsung GALAXY S5 LTE will be able to book an appointment for the launch event.

Details on the start of islandwide sales for Samsung GALAXY S5 LTE will be announced at a later date.

I did not manage to secure an appointment slot for the Samsung GALAXY S5 LTE launch event. When can I purchase the device?

Details on the start of islandwide sales for Samsung GALAXY S5 LTE will be announced at a later date.

Am I required to place a deposit to book an appointment to purchase the Samsung GALAXY S5 LTE at the launch event?

No deposit is required when you book an appointment to purchase the Samsung GALAXY S5 LTE at the launch event.

What documents do I need to bring along for the purchase of Samsung GALAXY S5 LTE at the launch event?

Please bring along the original copy of your NRIC/ Foreign ID together with a copy of the appointment confirmation slip for your purchase at the launch event. For Corporate Individual Scheme customers, please bring your company pass as well as the rest of the required documents.

Can I appoint someone else to purchase the Samsung GALAXY S5 LTE on my behalf at the launch event?

Yes. Your representative will need to bring along his/her NRIC/FIN, an authorization letter signed by you, a photocopy of your NRIC/FIN (front and back) and a copy of the appointment confirmation slip. You may download a copy of the authorization letter form here.

Can I transfer my confirmed appointment slot to someone else?

The confirmed appointment slot is non-transferrable.

I have secured an appointment for the launch event. Can I request for a change of the handset model at the launch event?

Change of selected model is not allowed once the appointment booking request is confirmed.

I have secured an appointment for the launch event. Can I arrive earlier than my scheduled appointment timeslot to purchase the Samsung GALAXY S5 LTE?

Kindly arrive at your scheduled appointment timeslot to collect your Samsung GALAXY S5 LTE as all customers will be served based on their pre-allocated timeslots.

I did not manage to book an appointment for the launch event. Can I walk-in to the launch event to purchase the Samsung GALAXY S5 LTE?

Only customers who have made prior appointment(s) will be able to purchase the Samsung GALAXY S5 LTE at the launch event.

Why are there so few appointment slots available for your launch event and why are they taken up so fast?

We thank you for your interest. Due to overwhelming demand for Samsung GALAXY S5 LTE, booking of appointment slot(s) for the launch event will be available on a first-come-first-served basis.

What are the payment options available at the launch event?

We accept cash, NETS & credit cards (Visa, Master) at the launch event. UOB 12-month interest free instalment payment plan is also available for purchases and accessories worth more than or equal to $200.

Can I trade-in my phone at the launch event?

Yes, you can trade-in your phone at the launch event. Please bring along your old device and any other accessories that form the basic handset package for the trade-in.

Are vouchers applicable for the purchase of the Samsung GALAXY S5 LTE at the launch event?

Yes. Vouchers (Hello voucher, Price Plan voucher, Red Prestige voucher etc) are accepted for the purchase of the Samsung GALAXY S5 LTE at the launch event.

I am an existing Multi-SIM customer and need to change my SIM Card to Micro SIM. Do I have to bring along all my existing Multi-SIM cards to the launch event? Will I be charged to change the SIM Cards?

Yes. Existing Multi-SIM customers are reminded to bring along all your existing Multi-SIM cards. There’ll be a charge of $37.45 per SIM Card.

Can I top-up and subscribe for additional data for my mobile plan?

Yes. You can sign-up for DataMore which allows top-up of local data on your mobile plan (SuperLite, Lite, Value, Plus, Prestige). Please click here for more information and the latest promotion.

How can I transfer my existing contacts to the new Samsung GALAXY S5 LTE?

You can use SingTel’s Store & Share service to transfer your existing contacts to the new Samsung GALAXY S5 LTE. Please click here for more information on SingTel’s Store & Share service.

What is the main difference between Samsung GALAXY S5 LTE and Samsung GALAXY S4 LTE?

Kindly refer to the comparison table below.

  Samsung GALAXY S5 LTE Samsung GALAXY S4 LTE
Network LTE (Cat 4) (150/50Mbps) LTE (Cat 3) (100/50Mbps)
Processor 2.5GHz Quad core processor 1.9 GHz Quad-Core Processor
Display 5.1” FHD Super AMOLED (1920 x 1080), 432 ppi 5’ Full HD Super AMOLED (1920 x 1080) display, 441 ppi
OS Android 4.4.2 (Kitkat) with 2GB RAM Android 4.2.2 (Jelly bean) with 2GB RAM
Camera 16MP + 2.0MP front facing camera 13 MP + 2 MP front facing camera
Memory Up to 128GB internal memory Up to 64GB internal memory

 

Which handset is compatible with Samsung Gear 2 and Gear 2 Neo?

Samsung Gear 2 is only compatible with Samsung GALAXY S5 LTE at launch.

What is 4G and how can I enjoy 4G on my Samsung GALAXY S5 LTE?

Commonly known as fourth generation mobile network and technically termed as Long Term Evolution (LTE), 4G offers you speed faster than 3G. SingTel's 4G dual-band network is available to customers who sign-up or recontract on our Data-Bundled plans. For more information on SingTel 4G, please click here.

Stock
Availability

Stock Availability

Last updated at Thursday, July 31 2014 01:10pm

Note: Stock status is updated on a regular basis and with the first update done at 8am daily.

Online Electric Blue (16GB) Copper Gold (16GB) Charcoal Black (16GB) Shimmery White (16GB)
SingTelshop.com Available Available Available Available
business.singtelshop.com Selling Fast Selling Fast Selling Fast Selling Fast
Central
SingTel Shop Comcentre Sold Out Sold Out Sold Out Sold Out
SingTel Shop Bugis Junction Sold Out Sold Out Sold Out Sold Out
North
SingTel Shop AMK Hub Sold Out Sold Out Sold Out Sold Out
SingTel Shop Causeway Point Sold Out Selling Fast Sold Out Available
East
SingTel Shop Bedok Mall Sold Out Sold Out Sold Out Sold Out
SingTel Shop Compass Point Sold Out Sold Out
SingTel Shop Parkway Parade Sold Out Sold Out Sold Out Sold Out
SingTel Shop Tampines Mall Sold Out Sold Out Sold Out Selling Fast
West
SingTel Shop Jurong Point Sold Out Selling Fast Sold Out Available
SingTel Shop West Mall Selling Fast Sold Out Sold Out Sold Out
 

Online

SingTelshop.com
Electric Blue (16GB) Available
Copper Gold (16GB) Available
Charcoal Black (16GB) Available
Shimmery White (16GB) Available
business.singtelshop.com
Electric Blue (16GB) Selling Fast
Copper Gold (16GB) Selling Fast
Charcoal Black (16GB) Selling Fast
Shimmery White (16GB) Selling Fast

Central

SingTel Shop Comcentre
Electric Blue (16GB) Sold Out
Copper Gold (16GB) Sold Out
Charcoal Black (16GB) Sold Out
Shimmery White (16GB) Sold Out
SingTel Shop Bugis Junction
Electric Blue (16GB) Sold Out
Copper Gold (16GB) Sold Out
Charcoal Black (16GB) Sold Out
Shimmery White (16GB) Sold Out

North

SingTel Shop AMK Hub
Electric Blue (16GB) Sold Out
Copper Gold (16GB) Sold Out
Charcoal Black (16GB) Sold Out
Shimmery White (16GB) Sold Out
SingTel Shop Causeway Point
Electric Blue (16GB) Sold Out
Copper Gold (16GB) Selling Fast
Charcoal Black (16GB) Sold Out
Shimmery White (16GB) Available

East

SingTel Shop Bedok Mall
Electric Blue (16GB) Sold Out
Copper Gold (16GB) Sold Out
Charcoal Black (16GB) Sold Out
Shimmery White (16GB) Sold Out
SingTel Shop Compass Point
  
  
Charcoal Black (16GB) Sold Out
Shimmery White (16GB) Sold Out
SingTel Shop Parkway Parade
Electric Blue (16GB) Sold Out
Copper Gold (16GB) Sold Out
Charcoal Black (16GB) Sold Out
Shimmery White (16GB) Sold Out
SingTel Shop Tampines Mall
Electric Blue (16GB) Sold Out
Copper Gold (16GB) Sold Out
Charcoal Black (16GB) Sold Out
Shimmery White (16GB) Selling Fast

West

SingTel Shop Jurong Point
Electric Blue (16GB) Sold Out
Copper Gold (16GB) Selling Fast
Charcoal Black (16GB) Sold Out
Shimmery White (16GB) Available
SingTel Shop West Mall
Electric Blue (16GB) Selling Fast
Copper Gold (16GB) Sold Out
Charcoal Black (16GB) Sold Out
Shimmery White (16GB) Sold Out

 

Price Plan
& Specifications
    Lite
$39.90/mth
Value
$59.90/mth
Plus
$99.90/mth
Prestige
$239.90/mth
Samsung GALAXY S5 LTE
(Shimmery White and Charcoal Black)
(Requires a micro SIM Card)
32GB $688 $398 $218 $98
   
Free Local Outgoing Calls (anytime) 100 mins 200 mins 500 mins Unlimited
Free Local SMS/MMS 800 900 1000 Unlimited
Free Local Data Bundle 2GB 3GB 4GB 12GB
   
Samsung GALAXY S5 LTE (Shimmery White and Charcoal Black)
(Requires a micro SIM Card)
Lite
$39.90/mth
32GB $688
Free Local Outgoing Calls (anytime) 100mins
Free Local SMS/MMS 800
Free Local Data 2GB
Value
$59.90/mth
32GB $398
Free Local Outgoing Calls (anytime) 200mins
Free Local SMS/MMS 900
Free Local Data 3GB
Plus
$99.90/mth
32GB $218
Free Local Outgoing Calls (anytime) 500mins
Free Local SMS/MMS 1000
Free Local Data 4GB
Prestige
$239.90/mth
32GB $98
Free Local Outgoing Calls (anytime) Unlimited
Free Local SMS/MMS Unlimited
Free Local Data 12GB
 
Shimmery White
#ffffff
Electric Blue
#31ADB3
Copper Gold
#B87333
Charcoal Black
#000000

Stay Fit¹
Get motivated to achieve your fitness goals by tracking your calorie intake and physical activities with Enhanced S Health, Heart Rate Sensor and Fitness Coaching.

Advanced Camera
Capture lifetime moments faster, richer and in vivid detail with Fast Auto Focus, Selective Focus and Real Time HDR.

Ultra Power Saving Mode²
Extend remaining 10% battery life by up to 30 hours’ worth of standby time and stay connected on the go.

Water and Dust Resistant³
Take on an active lifestyle without compromising your experience.

Fingerprint Security
Enjoy secured mobile payments via PayPal, and access personal content in Private Mode with convenience at the swipe of your finger.

Dimensions
- 142.0 x 72.5 x 8.1mm, 145g

Processor
- LTE: 2.5GHz Quad core application processor

Display
- 5.1” FHD SUPER AMOLED (1920 x 1080)

OS
- Android 4.4.2 (Kitkat)

Camera
- 16 MP camera

Durability
- Waterproof & Dust-resistant

¹ Not intended for clinical or medical use, including diagnosis, treatment, monitoring, alleviation, compensation, cure, prevention or mitigation of any disease, ailment, defect, injury or other conditions.

² Based on Samsung's internal standby time test results when device is at rest. Standby time is dependent on network configuration, app usage, mode settings, actual device usage, battery condition and other surrounding factors and conditions. For more information, see www.samsung.com/sg/galaxys5.

³ Water and Dust Resistant (IP67 rating) means that device is protected against entry of solid foreign objects and harmful ingress of water under test conditions of immersion in 15 - 35°C water without chemical content for up to 1 metre for up to 30 minutes, under defined conditions of pressure, based on fully sealed device (except for 3.5mm headphone jack) with genuine Samsung back cover. According to accredited test results by Korea KESCO Safety Test Center; individual results may vary. Note: IP67 rating does not mean that device is waterproof.

Samsung Gear
Specifications

Samsung Gear 2

Samsung Gear 2 is designed with premium standards with a metallic body and 1.63" SUPER AMOLED display. Receive instant notifications from your phone and apps, plus a variety of 3rd party apps, and enjoy music on the go with Gear 2’s Standalone Music Player. Find out more

Priced at $398

Samsung Gear 2 Neo

Samsung Gear 2 Neo is designed for more durability and lighter wear. Make and receive calls, and read more on a large SUPER AMOLED display for smooth and seamless communication. Find out more

Priced at $298

Samsung Gear Fit

Light and durable with a curved SUPER AMOLED display, Samsung Gear Fit embodies a specialized design for exercise. Stay connected with instant notifications, and track your activities 24/7 with Gear Fit’s always-on activity tracking. Find out more

Priced at $268

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SingTel Apps

My SingTel
View your SingTel bills, check and manage your mobile services and usages on the go. What’s more, enjoy worry-free unlimited data roaming from $15/day by activating SingTel DataRoam Saver via My SingTel app.

AMPed
Enjoy instant access to millions of songs on your smartphone.

mio TV Play
Stream the latest box office hits on lightning 4G speeds.

mWallet
Store your credit cards, EZ-link card and mobile money on your  smartphone.

NewsLoop
Stay in the loop while on the go with the latest news.

HungryGoWhere
Search for eateries, read user reviews and book a table all from the palm of your hand.

WePlay
Discover new games and connect with like-minded gamers. Mobile gaming the way you like it.

Pixable
Pixable is your photo inbox. It finds the top photos and videos shared by your friends on Facebook, Twitter and Instagram.

Store & Share
Access or share photos and documents online anytime from anywhere. Back up your mobile contacts to the cloud for access across mobile phones and computers.

Shimmery White
#ffffff
Electric Blue
#31ADB3
Copper Gold
#B87333
Charcoal Black
#000000