VoiceMail Lite

Overview

Allow callers to leave a voice message when your line is busy or you are unable to answer so that you never miss a call.

  • Customisable – Set a personalised message that callers hear when your line is busy or not answered
  • Helpful – Receive notifications alerting you about any new messages
  • Free – Enjoy this handy service for free
Activate

Call 1688 or visit any SingTel shop.

Setup cost free
Subscription charges free

How tos

  1. Overview of Voicemail Menu
       
    Main Menu Options
    Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/one.png Retrieve Message
    Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/three.png Personal Options
    Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/five.png Change Language Options
    Listen Options (Retrieve Message)
    Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/zero.png Call Caller 
    Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/one.png Replay Message 
    Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/four.png Save Message 
    Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/five.png Delete Message 
    Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/six.png Replay Message with Time Delivered
    Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/seven.png Listen to Previous Message
    Language Options
    Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/one.png For English 
    Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/two.png For Chinese
    Personal Options
    Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/one.png Subscriber Greeting 
    Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/two.png PIN 
    Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/three.png Notification 
    Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/five.png Message Menu
    Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/seven.png Bypass PIN 
    Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/nine.png Enable/Disable Missed Call Notification
  2. Getting Started

    A [First Time User Introduction] session can be played to help you change your PIN, select a New Language and record your Personal Name.

    • Access your VoiceMail
    • Change the Preferred Language
    • Change your PIN
    • Record your Personal Name
  3. Getting into Your Mail Box

    You can access your VoiceMail from any telephone, mobile phone, pay phone, office or home phone, both locally and overseas.

    Using your own fixed line phone registered with VoiceMail: 
    1.   Call http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/one.pnghttp://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/three.pnghttp://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/zero.pnghttp://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/five.png (locally) or 65 6799 1305 (from overseas) and wait for your VoiceMail to answer. 

    Using phones other than your fixed line phone:
    1.    Call http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/one.pnghttp://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/three.pnghttp://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/zero.pnghttp://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/five.png (locally) or 65 6799 1305 (from overseas) and wait for your VoiceMail to answer.
    2.    Press *2 on the Welcome Prompt
    Enter your mailbox number followed by #
    Enter PIN followed by #

  4. Retrieving Your Message

    VoiceMail provides you with friendly step-by-step voice prompts to guide you in retrieving your messages. 

    To retrieve your messages: 

    •  Access your VoiceMail 
    • Listen to the number of new and played messages in your voice mailbox. 
    • Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/one.png to listen 
    • After each message:
      • Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/one.png to repeat the message.
      • Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/four.png to save the message.
      • Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/five.png to delete the message.
      • Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/six.png to repeat Message with Time Delivered.
      • Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/seven.png to play previous message.
      • Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/Asterix.png to return to previous menu.
  5. Call Return
    • Access your VoiceMail 
    • Listen to the number of new and played messages in your voice mailbox. 
    • Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/one.png to listen
      • Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/zero.png at any time to go to Call Return. 
      • Enter http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/hex.png when prompted to. 
    • If message is from a Caller Non ID number, you will be prompted to key in the number followed by http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/hex.png
  6. Record Your Personal Greeting

    You can create your own personal greeting (up to 2 minutes). Recording your own Personal Greeting or Personal Name helps to assure callers that they are leaving messages for the right person.

    • Access your VoiceMail 
    • At the Main Menu, Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/three.png for Personal Options
    •  Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/one.png for subscriber greeting
      • Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/one.png for Personal Name
      • Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/two.png for Personal Greeting

    1. Record Your Personal Name
    If you do not wish to have a customised personal greeting or your personal greeting is turn off, you can record your Personal Name. When friends and clients call you, they will hear this greeting:

    You have reached ”Your Personal Name Recorded” please leave a message after the tone

    Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/one.png to play recorded personal name (if any recording was done before)
    Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/two.png to re-record personal name
    Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/three.png to delete personal name

    The maximum length of your recorded name is 30 seconds.

    2. Record Your Personal Greeting

    • Access your VoiceMail
    • Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/three.png for Personal Options at the Main Menu
    • Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/one.png for Subscriber Greeting
    • Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/two.png for Personal Greeting

      Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/one.png to listen to recorded greeting (if any recording was done before)
      Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/two.png to re-record personal greeting
      Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/three.png to turn off/on personal greeting
      Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/seven.png to delete personal greeting  
  7. Record Your Personal Name

    Your default PIN is 1122. For security reasons, you should change your PIN.

       
    To Change Your PIN
    1. Access your VoiceMail
    2. Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/three.png to select Personal Options from the Main Menu
    3. Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/two.png to select PIN (Enter new PIN. System will confirm “Your new PIN <___> please make a note of it.)
    Notification of Messages
    1. Access your VoiceMail
    2. Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/three.png to select Personal Options from the Main Menu
    3. Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/three.png for Notification Setting

    System will play the summary of notifications you have. You will hear “You have ( )notification/s”

    • Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/one.png– Play Notification
    • Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/two.png – Modify
      • Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/one.png– To change notification number
    • Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/three.png – Enable/Disable
    • Press http://singtel-uat2.cybersoft.com.sg/sites/default/files/image/Number%20Image/six.png – Go to next notification (If you have more than 1 notification) 
    Display on Telephone When a new message is left for you, your telephone will ring.
    • Caller ID Display: 1305
    When you pick up the phone, your will hear:
    • This is the voice messaging system. There are new messages for <your mailbox number>.Goodbye.
    The message will be repeated.
  8. Useful Information
    • Local Access Number - 1305 /+65 6799 1305(M1 / Starhub users)
    • Overseas Access Number - +65 6799 1305
    • Default Password - 1122
    • Password Length - 4 to 7 digits
  9. Useful Function Keys
       
    Exit Voicemail Service Hang-up
    Cancel Last Action and Back Up One Step **
    Exit To Main Menu *
    Help 8

     

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