Telephone Service Add-ons

Home Line

Call Plus Pack

Call Plus Pack

Ensure you are always reachable and be aware of who’s calling you with Call Plus Pack, which includes the following services:

  • Caller ID
  • Call Forward
  • Three-Way Calling
  • Call Waiting
  • VoiceMail

Pay only $138 for 24-month Call Plus Pack (worth $154) and get a FREE Motorola Twin DECT Phone (worth $98)!

Enjoy this offer at any SingTel shop.

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Setup cost $10.70
Subscription charges (every month) $6.42
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Benefits
  • Helpful - Stay reachable at all times so that you never miss an important call
  • Good value - Enjoy a suite of services for one low monthly fee
  • Multifunctional – Make three-way calls, put calls on hold and forward calls when you’re away

Call Privacy Pack

Call Privacy Pack

Keep your home number private and be aware of who’s calling you with Call Privacy Pack, which includes the following services:

  • Caller ID
  • Call Waiting
  • Three-Way Calling
  • Caller Non-ID
  • Unlisted Number Service
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Setup cost $10.70
Subscription charges (every month) $6.42
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Benefits
  • Empowering – Ensure the privacy of your calls
  • Good value – Enjoy a suite of services for one low monthly fee
  • Multifunctional – Know who is calling before you answer, put calls on hold and make three-way calls

Call Transfer

Call Transfer

Redirect calls from your home phone to another number when you go out so that you never miss an important call.

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Setup cost $21.40
Subscription charges (every 3 months) $12.84
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Call 1688 or visit any SingTel shop.

Benefits
  • Convenient – Avoid missing calls when you are away from home
  • Affordable – Enjoy a low quarterly subscription fee
  • Easy – Turn Call Transfer on and off with a simple one-step proces

Call Waiting

Call Waiting

Conduct two calls at the same time by putting one party on hold while you talk with the other.

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Setup cost $21.40
Subscription charges (every 3 months) $12.84
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Call 1688 or visit any SingTel shop.

Benefits
  • Convenient – Receive a second call even if you are already on the phone
  • Easy – Switch easily between calls
  • Affordable – Enjoy a low quarterly subscription fee

Calling Number Non-Display

Calling Number Non-Display

Make calls from your home line without revealing your number to the receiving party.

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Setup cost $21.40
Subscription charges (every 3 months) $5.35
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Call 1688 or visit any SingTel shop.

Benefits
  • Empowering – Control whether the person you call can see your number
  • Affordable – Enjoy a low quarterly subscription fee
  • Easy – Activate and deactivate Calling Number Non-Display with a simple one-step process

Do-Not-Disturb

Do-Not-Disturb

Activate a standard message in English to inform callers that you are currently unavailable to answer the phone.

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Setup cost free
Subscription charges free
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Free with Home Line Phone Plus sign-up.

Benefits
  • Convenient – Automatically inform callers when you are not free to take calls
  • Easy – Turn Do-Not-Disturb on and off with a simple one-step process
  • Free – Get the Do-Not-Disturb service for free when you sign up for Home Line Phone Plus

Home Line Caller ID

Home Line Caller ID

Identify callers by displaying their phone number on your phone before you answer a call.

Pay only $118 for 24-month Home Line Caller ID plus a Motorola Twin DECT Phone (worth $200 in total).

Enjoy this offer at any SingTel shop.

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Setup cost $21.40
Subscription charges (every 3 months) $12.84
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Benefits
  • Helpful – Know who is calling before you answer and minimise the number of unknown prank calls
  • Empowering – Decide which calls you want to answer
  • Affordable – Enjoy a low quarterly subscription fee

Home Line Caller ID lets you know who is calling by displaying his/her number on your telephone display or display unit when you receive an incoming call. The display text may vary depending on the model of your Caller ID equipment.

Caller ID equipment also keeps track of the phone numbers of your new, answered or unanswered incoming calls.

Some examples of display text:

Type of call Display
Ordinary call xxxxxxxx (8-digit phone number)
Blocked call Private
Overseas caller Overseas
Public payphone Payphone

The display text may vary depending on the model of Caller-ID equipment you have.

Caller-ID equipment also keeps track of the phone numbers of your new, answered or unanswered incoming calls.

Home Line Phone Plus

Home Line Phone Plus

Give your Home Line extra functionality with Call Waiting and Three-Way Calling for just $16.05 every three months.

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Setup cost $21.40
Subscription charges (every 3 months) $16.05
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Call 1688 or visit any SingTel shop.

Benefits
  • Customisable – Choose the services that suit your home communication needs
  • Helpful – Do more with your home phone
  • Good value – Enjoy a suite of services for one low quarterly fee

Cost:
Subscription cost varies based on the number of add-ons.

 Number of Add-ons Price
1 $12.84
2 $16.05

Hunting Lines

Hunting Lines

Use Hunting Lines to manage incoming calls efficiently if you have multiple phone lines. Switch Back mode always routes incoming calls to the main number, while Switch Rotate mode automatically routes incoming calls to the next available number if the main number is engaged.

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Setup cost $21.40
Subscription charges (every 3 months) $5.35
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Call 1688 or visit any SingTel shop.

Benefits
  • Helpful – Manage the way incoming calls are handled across multiple phone lines
  • Versatile – Choose between Switch Back and Switch Rotate depending on your needs
  • Good value – Enjoy a low quarterly subscription fee determined by the number of lines

Cost:
The setup and subscriprion charges specified are per line.

Local Telephone Call Directory (Service 100)

Local Telephone Call Directory (Service 100)

Dial 100 to speak with an operator who can provide you with local telephone directory assistance to look up names or numbers for company and residential listings.

 

With effect of 1 April 2014, 3 free directory enquiries per month. Subsequent enquires are chargeable.

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Setup cost free
Subscription charges (per usage) $0.64
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Benefits
  • Helpful – Look up names and numbers with quick and efficient service
  • Easy – Simply dial 100 and tell the operator the name or number you are seeking
  • Affordable – Enjoy low rates for successful calls

Cost:

  • 64 cents per number or name (from a SingTel fixed line)

Number Retention

Number Retention

Retain your existing home telephone number when you switch to SingTel or move to a new place.

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Setup cost $10.70
Subscription charges (every 3 months) $25.68
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Call 1688 or visit any SingTel shop.

Benefits
  • Convenient – Continue to use your own familiar telephone number
  • Affordable – Enjoy a low quarterly subscription fee
  • Hassle-free – Avoid the hassle of informing people about a new telephone number

Submit your Moving Home request online via My Account.

Subscription charge is based on the number of lines subscribed.

OneM@il

OneM@il

Combine all your fixed line and mobile phone voice, fax and email messages into one mailbox and receive notifications every time a new message arrives.

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Setup cost $10.70
Subscription charges (every month) $10.70
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Call 1688 or visit any SingTel shop.

Benefits
  • Time-saving – Get easy access to all your messages without having to check multiple mailboxes and accounts
  • Convenient – Find out about new messages right away via OneM@il notifications
  • Affordable – Enjoy a low monthly subscription fee

OneNumber

OneNumber

Nominate up to 3 telephone numbers for your calls to be routed while remaining contactable via a single telephone number.

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Setup cost $10.70
Subscription charges (every month) $10.70
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Call 1688 or visit any SingTel shop.

Benefits
  • Convenient – Stay contactable wherever you go via just one number
  • Versatile – Nominate up to 3 different numbers and decide the order in which your calls are routed
  • Affordable – Enjoy a low monthly subscription fee

Minimum subscription is for 3 months.

Phone Lock

Phone Lock

Manage the outgoing calls from your phone by selecting different types of calls to block, including IDD, BudgetCall, STD, Local and AudioLine (numbers starting with 1900).

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Setup cost $21.40
Subscription charges (every 3 months) $12.84
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Call 1688 or visit any SingTel shop.

Benefits
  • Empowering – Prevent unwanted calls being made from your phone
  • Customisable – Choose which types of calls you would like to block
  • Cost-saving – Avoid paying for unwanted outgoing calls

Remote Command

Remote Command

Control your home or office phone remotely from any other phone to activate or deactivate functions such as Call Transfer, Do-Not-Disturb and Collect Call Screening.

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Setup cost $21.40
Subscription charges (every 3 months) $12.84
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Call 1688, visit any SingTel shop.

Benefits
  • Multifunctional – Carry out various tasks by accessing the Remote Command System
  • Convenient – Control your phone from anywhere, even overseas
  • Good value – Enjoy a low quarterly subscription fee

Cost:

  • For Residential connections, the subscription charge is $12.84
  • For Business connections, the subscription charge is $25.68

Three-Way Calling

Three-Way Calling

Talk with two people on two different lines at the same time.

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Setup cost $21.40
Subscription charges (every 3 months) $12.84
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Call 1688 or visit any SingTel shop.

Benefits
  • Convenient – Conduct group calls with people in three different locations
  • Versatile – Use Three-Way Calling with both local and overseas numbers
  • Affordable – Enjoy a low quarterly subscription fee

Unlisted Number Service

Unlisted Number Service

Unlist your telephone number from the phone book, Enquiry 100 service and electronic internet listing.

 

With effect of 1 April 2014, Unlisted Number service will be  free of charge.

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Setup cost free
Subscription charges free
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Benefits
  • Empowering – Ensure the privacy of your number
  • Comprehensive – Remove your number from all listings in one shot
  • Good value – Enjoy a low quarterly subscription fee
Unlisted Number Service
I am existing listed customer. Can I call now to unlist my telephone number free of charge?

The free Unlisted Number takes effect from 01 April 2014. It will still be chargeable if you request to unlist  before 01 April 2014.

Will I be charged for subsequent changes to list or unlist my telephone number?

Yes, a one-time charge is applicable. Current charge is $20.

Will I be considered listed or unlisted for when I sign up for a new line?

You will be asked at the point of sign up whether you want to be listed or unlisted. 

I am an existing listed customer. What will happen to my telephone number?

If you are an existing listed customer, your number will remain listed. However, if you request to be unlisted after 01 Apr 14, it will be free of charge for the first time. 

I am currently listed, how can I become unlisted?

You can call our hotline at 1688 to become unlisted. 

I am an existing listed customer. Will I be charged if I request to be unlisted before 01 April 2014?

You will be charged accordingly until 01 April 2014. With effect of 01 April 2014, there will not be any recurring charges for existing unlisted customers. 

VoiceMail Lite

VoiceMail Lite

Allow callers to leave a voice message when your line is busy or you are unable to answer so that you never miss a call.

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Setup cost free
Subscription charges free
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Call 1688 or visit any SingTel shop.

Benefits
  • Customisable – Set a personalised message that callers hear when your line is busy or not answered
  • Helpful – Receive notifications alerting you about any new messages
  • Free – Enjoy this handy service for free