Add-Ons

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Ask me your question about Consumer mobile, broadband, TV and billing.

Top 5 Questions

Find help for your Add-Ons (Telephone Services) here

  • Call Forward, Waiting, Conference
    • Can I forward calls made to my home line to another number?

      With the Call Transfer add-on, you can redirect calls from your home line to another telephone or mobile phone.

      For Home Line

      The service has a one-time setup cost of $21.40, with a recurring subscription fee of $12.84 per 3-months period.

      You can subscribe to the add-on by visiting any Singtel Shop or calling 1688.

      For Home Digital Line

      The service has a one-time setup cost of $10.70, with a recurring subscription fee of $2.14 per month.

      You can subscribe to the add-on by visiting any Singtel Shop or calling 1688.

      All prices listed above are inclusive of GST.

    • Is there any call waiting service?

      The Call Waiting add-on allows you to conduct two calls at the same time on your home fixed line, by putting one party on hold while talking to the other.

      For Home Line

      The service has a one-time setup cost of $21.40, with a recurring subscription fee of $12.84 per 3-months period.

      You can subscribe to the add-on by visiting any Singtel Shop or calling 1688.

      For Home Digital Line

      The service has a one-time setup cost of $10.70, with a recurring subscription fee of $2.14 per month.

      You can subscribe to the add-on by visiting any Singtel Shop or calling 1688.

    • Can I talk to more than one person on different lines at the same time?

      The Three-Way Calling add-on allows you to speak with two people on different lines at the same time.

      For Home Line

      The service has a one-time setup cost of $21.40, with a recurring subscription fee of $12.84 per 3-months period.

      You can subscribe to the add-on by visiting any Singtel Shop or calling 1688.

      For Home Digital Line

      The service has a one-time setup cost of $10.70, with a recurring subscription fee of $2.14 per month.

      You can subscribe to the add-on by visiting any Singtel Shop or calling 1688.

      All prices listed above arve inclusive of GST.

  • Privacy & Security
    • I do not want to display my phone number to others when I call them.

      The Caller Number Non-Display add-on allows you to keep your number confidential by preventing it from being displayed on the phone of the party that you are calling.

      For Home Line
      You may set up the service for $21.40, with a monthly subscription fee of $5.35.
      Subscribe to the add-on by visiting any Singtel Shop or calling 1688.

      For Home Digital Line
      You may set up the service for $10.70with a monthly subscription fee of $2.14.
      Subscribe to the add-on by visiting any Singtel Shop or calling 1688.

      All prices listed above are inclusive of GST.

    • I want to identify callers to my home.

      The Home-Line Caller ID add-on allows you to identify callers by displaying their phone number before you answer a call.

      For Home Line

      The service has a one-time setup cost of $21.40, with a recurring subscription fee of $12.84 per 3-months period.

      You can subscribe to the add-on by visiting any Singtel Shop or calling 1688.

      For Home Digital Line

      The service has a one-time setup cost of $10.70, with a recurring subscription fee of $2.14 per month.

      You can subscribe to the add-on by visiting any Singtel Shop or calling 1688.

    • How can I prevent calls I don’t want from being made from my home line?

      The Phone Lock add-on allows you to manage outgoing calls from your phone by selecting different types of calls to block, including IDD, BudgetCall, STD, Local and AudioLine (numbers starting with 1900).

      For Home Line

      The service has a one-time setup cost of $21.40, with a recurring subscription fee of $12.84 per 3-months period.

      You can subscribe to the add-on by visiting any Singtel Shop or calling 1688.

      For Home Digital Line

      The service has a one-time setup cost of $10.70, with a recurring subscription fee of $2.14 per month.

      You can subscribe to the add-on by visiting any Singtel Shop or calling 1688.

  • Others
    • Is there an option for voicemails?

      With the VoiceMail and VoiceMail Lite add-on, callers can leave you a voice message when you are unable to answer a call on your phone.

      For Home Line

      The VoiceMail Lite add-on is free for home lines subscriptions, but only 10 messages can be stored.

      To subscribe to the add-on, you can:

      • Visit any Singtel Shop; or
      • Dial 1688 and speak to a call agent
         

      For Home Digital Line

      The VoiceMail add-on has has a one-time setup cost of $10.70, with a monthly subscription fee of $2.14.

      To subscribe to the add-on, you can:

      • Visit any Singtel Shop; or
      • Dial 1688 and speak to a call agent

      All prices listed above are inclusive of GST.