Dedicated Internet Access, MEF Certified Metro Ethernet Network, Premium SLG
SingNet MetroEthernet Internet access provides high-speed, high-quality and dedicated Internet access with the state-of-the-art MetroEthernet technology, simplifying your network design with an extensive Ethernet interface.
SingNet MetroEthernet Access is a dedicated and protected Internet solution, providing high network availability as well as short Singapore-US network latency. With our service level guarantee (SLG) and 24x7 proactive monitoring and notification service, you can enjoy peace of mind and focus on builidng your business.
SingTel MetroEthernet is the first carrier in Singapore with MEF9 and MEF14 certification from the Metro Ethernet Forum, assuring our customers with high quality of service and compatibility with various equipments.
SingNet MetroEthernet Internet access provides static IP address for your business, which serves as your unique corporate identity on the Internet. It also satisfies your basic network needs for business operations such as email and web hosting, VPN setup, servers and running other mission-critical applications.
How Does It Work?
SingNet MetroEthernet Access Features
Dedicated Internet Connection | You do not share local loop access with your neighbor |
Unlimited Usage | No Internet access restrictions. |
Premium Class | Our high availability of service ensures your business stays online, all the time. |
High-Speed Symmetrical Up and Downlink Bandwidth | Symmetrical bandwidth ensures your customers can reach you anytime. |
Bandwidth | Bandwidth available from 2Mbps to 100Mbps. |
Online Traffic Utilization Monitoring Report | Online reporting helps you manage your utilisation to ensure a smooth user experience for your customers. |
Block of Static IP Addresses | Caters to your complex network requirements. |
Advantages
 | Comprehensive RJ45Simplify your network architecture with familiar and proven Ethernet Technology, and plug in your equipment directly to the Ethernet interface without a converter. |
 | Business ContinuityDedicated Internet connection for running mission-critical applications |
 | Zero DowntimePremium class of Service Level Assurance (SLA) with rebate scheme if we ever fail to fulfil our commitment. |
 | Flexibility & ScalabilitySymmetrical and high granular bandwidth from 2Mbps to 100Mbps |
 | Peace of Mind24x7 Technical Support and Proactive Monitoring |
Recommended for Business Broadband Customers Who:
- Run mission-critical applications and cannot afford service downtime.
- Require diversity and redundancy options in network design.
- Are considering upgrading a legacy network (e.g., leased lines and ATM access).
- Require high-speed connectivity as well as flexibility and scalability of Internet access bandwidth.
Related Services
Bandwidth on Demand (BOD)
Need more bandwidth to cater for short-term increase in web traffic? SingNet Bandwidth on Demand service gives you the option to expand your existing Internet bandwidth within one month.
Backup Options
Choose from a wide range of backup access options based on your corporate needs. Our professional consultants can propose solutions that fit your requirements and budget. Our solutions comprises the following:
- SingNet MetroEthernet Access with exchange diversity.
- SingNet Leased Line Access active backup.
- SingNet Ethernet Access active backup.
- SingNet DSL Static IP Access active backup.
Temporary Internet Service via MetroEthernet
SingNet offers three temporary Internet services for business events, trade shows, exhibitions and projects:
- SingNet DSL (Temp) – for budget conscious consumers.
- SingNet Ethernet (Temp) – for symmetrical, high bandwidth demand (e.g., outdoor events).
- SingNet Metro Ethernet (Temp) – for the most reliable Internet connection and best Service Level Assurance.
SingNet DDoS Protect
Businesses which conduct transactions online or use the Internet to retrieve confidential information from database are the main targets of Distributed Denial-of-Service (DDoS) attacks. Cyber criminals corrupt millions of unsecured home computers and use them to initiate a DDoS attack, which can bypass best firewalls, paralyse the servers, and result in multi-million-dollar losses. However, your upstream Internet service provider can help you to prevent and stop such attacks.
SingNet DDoS Protect helps safeguard your business from DDoS attacks 24x7, with proactive monitoring, management and mitigation services. Customers can also view near real-time attack alerts and reports from our management portal through our secured login access. For more information, view SingNet DDoS Protect.
Contact Us
Sales Enquiries
Contact your SingTel account manager or any SingTel authorised channel partner. Alternatively, call 1800-SME-1111 (1800 763 1111).
Post-Sales
Dial 1606 or contact your SingTel account manager.
Technical Helpdesk
Contact the SingNet Corporate Helpdesk at 1800 4722580 or techsupport@singnet.com.sg
