EXPAN Overview - SME | Managed Data & IP Services | Hosting

SingTel EXPAN – a Trusted Partner That Grows With You While Helping You Succeed in Your Business Venture

Whether you’re a start-up or about to expand into new markets, your business’ IT and network requirements are in good hands with SingTel EXPAN.

SingTel EXPAN delivers seamless end-to-end Managed Hosting solutions backed by our dedicated expertise and world-class telecommunications infrastructure. When you outsource your network systems and operations to us, you are assured of professional 24x7 support and data integrity is protected and available at all times. EXPAN enables customers to have a single point of contact for multi-services in multi-sites, under one single Service Level Agreement (SLA).

SingTel EXPAN is a pan-Asian chain of world-class data network centres, owned, built and operated by SingTel - Asia's leading communications company. Offering a suite of top-grade Managed Hosting Telco services with complete end-to-end monitoring and management capabilities, EXPAN supports the growing IT and network requirements of SMEs.

Supporting Your Business With a Full Range of IT Tools and Services Vital to Your Success

At SingTel EXPAN, we understand that as an SME, your main focus is to establish your business and find innovative ways to make it grow and succeed. IT tools and services play a vital role to reach that height of success.

SingTel EXPAN offers a full range of network support and IT infrastructure services in its 24x7 network operations centre, helmed by a professional and dedicated team committed to maintaining and managing your equipment.

With our network support and IT infrastructure, you don’t need to worry about investing heavily on IT management tools or train IT staff to manage your day-to-day maintenance issues. Instead, your IT staff can focus on core competencies such as application management instead of operations housekeeping and infrastructure support.

Offering a subscription-based tier of services, SingTel EXPAN allows you to acquire services as and when your IT needs grow, making cost more predictable.

Reduce your IT costs with SingTel. Predict and manage costs with our subscription-based tier of services:

Colocation	Fully secure, world-class data centre facility housed within a high-cooling density environmen: Racks. High Density Racks. Private Vaults.
Network	Direct connection and access to an extensive range of network services: Internet Connectivity. Private Network Connectivity. IP Traffic Management. Domain Management. Online Reporting.
Disaster Recovery	Total business continuity solutions for data protection and recovery: Backup Management. Work Area Recovery. ExpanGrid – On demand Infrastructure as a Service.
Green IT Services	Green IT services that reduce energy consumption and carbon footprint Virtualisation. Thermal Assessment. Power Report. Energy Efficient Server.
Managed Services	24 x 7 technical and operational support to manage system and network elements System Management. Security Management. Database Management. Network Management.
Professional Services	An integrated one-stop provider for hardware, software and customizable IT solutions Hardware and Software Service. System Integration.

Why Outsource to SingTel EXPAN?

	An Energy-Efficient Infrastructure for Operational Cost Savings Incorporates the latest energy efficient designs, including building construction, mechanical, electrical and environmental systems, as well as energy-efficient IT services such as virtualisation, energy-efficient servers, thermal analysis and power consumption.
	Asia's Leading Service Provider With Extensive Regional Footprint With more than 10 data centres across the region, combined with our global marketing alliances, SingTel EXPAN provides a network of excellent data centres, connecting your organisation to Asia and the rest of the world.
	State-Of-The-Art Infrastructure Built in accordance to TIA 942 Tier-IV specification. Built to support the needs of today's modern data centres with high specifications such as a high cooling capacity of 1500w / sqm, with the option to scale to higher specifications.
	Global Network Connectivity Backed by SingTel Asia’s leading fibre networks, cable networks and satellite infrastructure to provide global network connectivity.
	A Reliable and Experienced Partner Managing data centres since the early 1990s and the first to launch facility management operations in Singapore. The extensive experience has allowed us to supply the best combination of people, processes and technology - based on industry best practices - to businesses all across the region. As a result, you get nothing but world-class data centre facilities, every time.
	Comprehensive Business Continuity Solutions Keeping to the highest levels of data centre reliability and availability, and providing a range of business continuity solutions so that your business can quickly and easily resume operations in the event of a disaster. On-demand grid computing is also offered to allow you access to computing power and storage to backup mission-critical data remotely.
	One-Stop Service Provider A single, integrated source for all your data centre needs - from planning and deployment to operations and support, and continuous improvements. End-to-end offerings include colocation, connectivity services, managed IT services and professional services - all delivered via a fully secured, 24x7 facility connected seamlessly to the rest of the world.

SingTel EXPAN's Strong Presence in the Region and Beyond

To help SMEs on their business expansion plans, SingTel EXPAN offers an extensive regional presence with 8 robust and secured data centre facilities located in 3 countries; Australia, Hong Kong and Singapore.

Our marketing alliances in China, India, Indonesia, Japan, Malaysia, the Philippines, South Korea, Taiwan, Thailand, Europe and USA extend our reach to other parts of Asia and beyond. To date, we have more than 30 data centre alliances in these countries.

Australia

Sunshine Data Centre / Ultimo Data Centre

SingTel-Optus Australia has two data centres, located in Ultimo - Sydney, and Sunshine - Melbourne. Both are located in strategic areas of the metropolitan cities.

Hong Kong

Shatin Data Centre

SingTel Hong Kong has a data centre in Shatin, Hong Kong Island.The data centre offers customers flexibility and scalability, from entry-level rack space to caged areas, as well as customised data centre rooms (private vaults).

Singapore

Comcentre III Building / Telepark Building / Pickering Operations Centre Building / Kim Chuan Telecommunications Complex / Kim Chuan Telecommunications Centre 2

SingTel has data centres in Comcentre III Building, Telepark Building, Pickering Operations Centre Building and Kim Chuan Telecommunications Complex in Singapore. The data centres are all located in distinct business districts in Singapore.

Industry Awards and Certifications

SS 507 Certified

SingTel EXPAN was the proud recipient of the SS 507, the world's first standard for business continuity and disaster recovery service providers. Endorsed by the Infocomm Development Authority, the SS 507 standard specifies stringent requirements in operating, monitoring, maintaining and upkeeping business continuity and disaster recovery services. The standard reaffirms SingTel’s commitment in providing world-class business continuity and disaster recovery services and facilities.

ISO27001 Certified

Awarded the prestigious PSB Information Security Management (ISMS) certification ISO27001 following the audit and observations of over 100 security controls, SingTel EXPAN once again showed its commitment to making security a top priority within its data centres.