Green Services to Help You Sharpen Your Business Operations
SingTel’s state-of-the-art Green Data Centre at Kim Chuan Telecommunications Centre II (KCTC-2) provides a highly secure and reliable network infrastructure, and a host of managed IT and professional services for your business’ growth - all these in a cost-effective and ecologically-friendly facility utilising the latest green technologies and incorporating best practices.
Virtualisation
Benefit your business with a greener and more cost-effective IT infrastructure with Virtualisation services from SingTel EXPAN. The services enable an organisation to run multiple server instances and independent IT environments in a single server. Through virtualisation, organisations can consolidate multiple applications into a smaller number of physical hardware, reducing wasted computing power and energy consumption, and increasing cost savings.
Server
By incorporating more energy-efficient servers into their IT infrastructure, SMEs can minimise power usage while maintaining business applications at peak performance. Energy-saving features in our servers include:
- Efficient Memory modules for reliable and effective results and maximum performance.
- Energy efficient power supplies to reduce wastage and fans to effectively move exhaust heat away from servers.
- Intelligent power management that caps the amount of power consumed by the processor. By adjusting the CPU frequency / voltage, sudden surges in power can be avoided during short bursts of high workloads without impacting the overall server performance.
- Ambient temperature sensors to keep the servers within the optimal operating temperature.
Thermal Analysis
Sharpen your business operations with SingTel EXPAN’s assessment of your private vault’s thermal profile to identify ways to optimise your power and cooling efficiency. This service helps you understand and improve the layout and placement of your IT equipment, leading to improved efficiency while preserving the reliability of your equipment.
Power Reporting
SingTel EXPAN data centres’ online reporting services help you gain a deeper understanding of your IT infrastructure efficiency, leading to greater energy costs control while reducing your business’ overall carbon footprint. With accurate information, the proportion of energy that results in productive output (i.e., computing power) can be improved as well.
Keep Business Costs Down with EXPAN’s Colocation Service
Pay a fraction of the engineering setup and running costs for your business with EXPAN's Colocation service while taking advantage of ready, reliable and resilient world-class data centre facilities to host your server.
From full redundancy in power supplies and backup to state-of-the-art fire control mechanisms and stringent high-tech physical security, colocation with us provides you with a secure and robust environment to host mission-critical systems.
Colocation has been designed to offer you flexibility and scalability in space. From entry-level rack space, cage areas to customised private data centre rooms, customers are ensured of the highest quality support from a team of 24x7 professional data centre engineers and technicians.
Advantages:
- 24x7 infrastructure and engineering utilities on demand with minimal capital investment
- Backed by SingTel's Service Level Agreement, regardless of hosting scale
- Operation agility with a scalable and flexible business model, enabling quick roll-out of business plans
- Telco-grade reliability and quality
Enjoy the flexibility of the following options:
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| Rack | Cage | Vault |
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Boost Your Network Connectivity As Your Business Grows
As your business grows, so should your network connectivity – especially when you begin catering to new applications, such as mobile users, and expanding your business into new markets. However, this growth brings along various challenges - from investment costs in routers, switches and network security, to constant troubleshooting of bottlenecks and outages.
The Solution
To help you with your network connectivity needs, SingTel EXPAN offers a range of services without the need for a high capital investment in networking equipment. SingTel EXPAN ensures that your network meets all your business needs.
Managed Network Services from SingTel EXPAN
| Internet Connectivity | Seamless connectivity with SingTel’s Internet Exchange (STiX) – Asia’s Internet Backbone. |
| Private Network Connectivity | Direct data connection to Private and scalable global network such as IP VPN, IPLC, Ethernet and VoIP service, thus eliminating the cost of subscribing to last mile connectivity. Island-wide private and scalable data connectivity in Singapore. |
| IP Traffic Management | Manages IP traffic to ensure maximum performance and helps you track patterns and analyse trends in your network. Network Traffic Management (CoS): for IP subscribers, this is an additional service that gives time-sensitive traffic priority over normal traffic (e.g., voice, video and ERP). Web Traffic Reporting: provides you with useful web traffic statistics for in-depth analysis of website visitor trends and patterns. |
| Domain Management | Host your domain name entries and respective IP addresses. |
| Online Reporting | Online reporting tool allows you to log on to a secured central website and monitor the performance of your network and systems real-time. |
The Benefits
Network Connections
- Direct connectivity with SingTel’s Asia leading Internet Exchange (STIX)
- Wide range of end-to-end private network connectivity such as SingTel’s ConnectPlus IP VPN, Ethernet and IPLC
- Direct connection to global network connectivity thus eliminating the cost of subscribing to last mile connection
Scalable
- Scalable to increase your Internet connectivity as your business grows
Efficient Monitoring
- Proactive network monitoring, resulting in faster fault isolation and response time
A One Stop Shop of Applications and Support Services for Your System
System Management
| SingTel EXPAN total system outsourcing provides 24x7 monitoring of servers and networks, allowing you to focus on growing your business to its full potential. Through proactive monitoring and integrated fault management, your systems and servers are maintained to ensure optimum performance. With SingTel’s Service Level Agreements (SLAs), you can be assured of fast response and professional end-to-end support. All major open system platforms are supported by the following SingTel EXPAN services: |
System Administration
Daily administration and management of your server
- Network Management - Basic network configuration, power cycle administration, connectivity, ping testing and error correction
- Performance Monitoring - Proactive system monitoring, real time alerts and fault reporting
- Storage Management - Storage Area Network (SAN) on demand, mainly for customer supplication servers using high-speed fibre channel connectivity
 | Security ManagementSingTel EXPAN powerful security solutions combat unauthorised access to your network and data
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| Database ManagementAllows you to create, administer and maintain major databases such as Oracle and Microsoft SQL. Provides ongoing back-up, database recovery and periodic fine-tuning |
The Benefits
- Professional - Expert technical support 24x7.
- Accessible - Take advantage of the latest technology without huge capital outlay.
- Helpful - Professional advice on security issues.
- Scalable - Subscription to managed services as and when required for maximum scalability.
- Hassle-Free - Allows you to focus on your core application development instead of managing IT operations.
Maintain Continued Business Operations With Expan Disaster Recovery Service
Starting a business and keeping it going is hard work. While your focus is making your business grow, external circumstances can break it down, bringing it to a complete halt.
How prepared is your business to handle a disaster or crisis? To ensure continuous operations, SingTel offers EXPAN Disaster Recovery service that includes guaranteed or shared workstations. Equipped with a ‘move-in’ office environment, the service allows your staff to relocate and carry out mission-critical business functions.
For customers in the financial services industry, specially-designed dealer workstations are available. Disaster Recovery drills can also be performed to ensure employees are prepared and familiar with your recovery procedure.
Backup Management
- Automated Backup - A centralised back-up infrastructure with high capacity tape library
- Manual Backup - Media rotation and tape management of backup services
Work Area Recovery
With the Disaster Recovery (DR) service, you can access a dedicated workroom or shared workseats for workgroup recovery purposes. Equipped with readily-available and immediate ‘move-in' office environment, this service allows customers to relocate their staff and carry out their mission-critical business functions during or after any disasters. Specially-designed dealer workseats for those in the finance industry are also available. Customers can run their DR drills to ensure that their staff are prepared and equipped with the necessary procedures and processes during a DR scenario.
The Benefits
- Dependable - Ensures continuous IT operations even in times of crisis and emergencies.
- Accredited - Meets corporate or audit disaster planning requirements.
- Fast - Retrieves data quickly to restore IT operations.
- Flexible - Offers lower costs for Enterprise-class storage solutions through a ‘pay-as-you-grow’ model.
Enhance Your Business With SingTel EXPAN Convenient and Cost-Effective One-Stop Service
Equipment
Does your business require integrated hardware, software and customised IT solutions to get started? Eliminate working with multiple vendors. SingTel EXPAN has made it easier for your business with its one-stop service that comes with competitive prices. SingTel EXPAN offers the following services:
- Procurement and rental of hardware and software
- General IT requirements - a wide range of hardware, software, servers, security appliances, network equipment and storage appliances at competitive prices
- Disaster recovery requirements - IT hardware for your hot, warm or cold backup site from trusted SingTel EXPAN partners
System Integration
SingTel EXPAN broad range of system integration solutions include:
- Database environment deployment - MS-SQL, Oracle, Active Directory
- Unix / Linux implementation services
- Infrastructure deployment for three-tier web-enabled applications, i.e., load-balanced web servers, multi-tier firewall and highly secure database / application tier
