BlackBerry®

SingTel BlackBerry^® Services - Access Email from Your Handheld Device

As corporate users ourselves, we understand your need to stay connected to your business anytime, anywhere. You can now enhance your competitive advantage by responding and making decisions faster – with SingTel BlackBerry^®services.

Enjoy real-time access to emails with no dial-up or login hassle. Email messages sent to your corporate or personal accounts will be automatically delivered to your BlackBerry^® smartphone.

For your business enquiries, please contact us at 1800 - 763 (SME) - 1111

Access a Full Suite of Business / Personal Mobile Applications Everywhere You Go

BlackBerry^® Enterprise Solution is a centralised email re-director solution that mobilises your email, enterprise applications and backend systems
- A single, open platform for end-to-end wireless connectivity
- End-to-end encryption ensures corporate mails are protected with the highest security
- Supports major email applications
- Deployment of more than 30 mobile professionals and scalability of up to 2,000 users
BlackBerry^® Professional Software is designed to deliver the advanced security and administration features that medium-sized businesses demand.
- Supports major email applications
- Software can be installed on existing email server, without the need for additional server hardware.
- Easy installation and management
- Deployment of fewer than 30 mobile professionals
BlackBerry^® Internet Service comes with every BlackBerry^® smartphone that is activated with a SingTel data plan.
- Access up to 10 corporate and personal email accounts, plus an optional, new BlackBerry^® email address that comes with your BlackBerry^® smartphone.
- Browse websites and instant messages on your BlackBerry^® smartphone just as you would on your desktop browser.
- Access your calendar, address book, task and memo pad information and easily import the contacts from your existing desktop organiser software to your BlackBerry^® smartphone.
BlackBerry^® Internet Service comes with every BlackBerry^® smartphone that is activated with a SingTel data plan.
- Access up to 10 corporate and personal email accounts, plus an optional, new BlackBerry^® email address that comes with your BlackBerry^® smartphone.
- Browse websites and instant messages on your BlackBerry^® smartphone just as you would on your desktop browser.
- Access your calendar, address book, task and memo pad information and easily import the contacts from your existing desktop organiser software to your BlackBerry^® smartphone.

#Some applications may be payable on top of the data subscription plan.

Access Mails and More On-The-Go With Your SingTel BlackBerry^®

	Wireless Connectivity Enjoy convenient connections to over 100 destinations worldwide on the GPRS network with this integrated data and voice management mobile system.
	Effortless Connection You are always connected to your corporate email as long as your BlackBerry^® device is switched on. This allows you to receive and send emails anytime, anywhere.
	Information Control Decide what's important by accessing the critical information you need while filtering the rest.
	Superior Data Management Instantly access and retrieve data stored in the calendar, address book, memo pad or task list. Your BlackBerry^®can also seamlessly synchronise your information through a simplified step of placing the handheld in its cradle, thus eliminating the need to input data twice.
	Higher Personal Productivity With its extensive connectivity and effortless mobile access, you can deal with emails during your downtime or address pressing issues even while you are away from the office.

Data Only

	For Personal			For Business
	BlackBerry^® Internet Service			BlackBerry^®Enterprise Solution
One-Time Registration	$10.70	$10.70	$10.70	$10.70	$10.70
Monthly Subscription	$10.70	$24.90	$63.13	$40.66	$63.13
Bundled Value	1GB*	3GB	Unlimited local data usage	4MB	Unlimited local data usage
Excess Charge (min. of $0.05/session)	$0.01/2KB	$0.01/2KB	NA	$0.01/2KB	NA

Note:
*Rates stated are inclusive of GST

Voice and Data

	BlackBerry^® Flexi (Applicable for BlackBerry Internet Service)
Monthly Subscription	$48.00	$68.00
FREE Local Calls	100 mins anytime (outgoing)	200 mins anytime (outgoing)
FREE Local SMS	500 SMS	500 SMS
FREE Local Data	15 GB	15 GB
Excess local data charges	$0.01/2KB (min. of $0.05/ session)

Note:
*Rates stated are inclusive of GST

More With SingTel BlackBerry^® Services

BlackBerry^®by SingTel for corporate users presents easy and convenient business communication features that allow you to:

use your existing business email address to send and receive emails - no dial-up required as new email is pushed to you;
read email attachments
remotely look up contacts in the Global Address List or Lotus Notes^® Address Book
access information from your corporate data
access intranet and internet facilities

With voice enablement of your SIM card, connection to a voice plan and a BlackBerry^® Wireless Handheld^TM, you can also make and receive calls from your BlackBerry^®. With this feature, mobile professionals will be better able to collaborate and communicate more effectively, enhancing your competitive advantage by responding and making decisions more quickly.

Frequently Asked Questions

About BlackBerry^® enterprise solution

What is BlackBerry^® Enterprise Solution?

BlackBerry^® Enterprise Solution is an ideal integrated data and voice management communication system that is secure and always-on, providing mobile professionals wireless connectivity available over 100 destinations worldwide on the GPRS network. This business tool also packs a wide range of enterprise applications, including corporate data, email, phone, web, SMS - from a single wireless handheld enabling instant connectivity.

What type of encryption does BlackBerry^® use?

BlackBerry^® uses the Triple Data Encryption Standard (DES) / Advanced Encryption Standard (AES), an advanced encryption standard which allows data to remain encrypted at all points between BlackBerry^® handheld and the BlackBerry^® Enterprise Server.

Do I have to purchase another SIM to use this service?

No. You may subscribe for BlackBerry^® service as a value-added service to your existing SIM card.

BlackBerry^® handheld

How do I select the preferred overseas network manually on my BlackBerry^® wireless handheld whilst roaming?

Open the Options application and select Network.
Select Scan for Networks and a list of available networks appears.
Select a network and a menu appears.
Click Select Network.

Can I use any other applications on my handheld while I am making a phone call?

You can still use the other handheld applications but you will not be able to send or receive your emails or browse webpages.

Will I be able to have my handheld software upgraded by any other service providers?

No. The software contains the network identifier which is not applicable to non-subscribers of that particular service provider. You should approach your own service provider for the upgrade.

Where can I find the personal identification number (PIN) for my handheld?

You can find your PIN from the following locations on your handheld:

On the Home screen, go to Options > Status
On the sticker at the back of the handheld
Under the battery cover

Others

Can I use the service while roaming?

Yes. This service is supported by SingTel's GPRS network which provides coverage in more than 100 destinations worldwide.

Do I have to register for auto roaming to use the service to access my emails while overseas?

Yes. You will be required to subscribe for Auto Roam before you leave the country.

Will I be charged for using my BlackBerry^® to access emails while roaming overseas?

Yes. Roaming data charges apply and the rates are subject to the destination and network that you roam to. For information on the charges, please visit www.singtel.ideas.com.sg.

Can I use my BlackBerry^® to access emails when I roam to Japan and Korea?

Yes. BlackBerry^® 3G devices are supported in Japan and Korea.

How do I sign up for BlackBerry^® Enterprise Solution?

For service subscription, please call 1626 or visit SingTel Hello Orchard or Comcentre today. Corporate customers should contact your SingTel Account Manager to sign up.

Will I be charged for Internet surfing?

If you surf the Internet through the BlackBerry^® Browser, data usage will be deducted from the BlackBerry^® bundle according to the BlackBerry^® plan subscription. GPRS charges will be applicable if you access the Internet through other Access Points e.g. Internet Browser. For GPRS charges, please refer to the T&C for excess data charges.