Improve the productivity of your mobile workforce with SingTel Fleet and Workforce Visibility solutions. We guarantee a comprehensive range of end-to-end managed solutions that provide value, product excellence and enhanced security for added piece of mind.Fleet Visibility
SingTel Fleet Visibility is a web-based vehicle monitoring service that enables you to track your vehicles’ positions in real time. This means you always know your fleet is at the right place at the right time.
Workforce Visibility
SingTel Workforce Visibility lets you gain total visibility of your workforce with a SIM card based solution that works on most mobile phones via a web-based monitoring service.
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Click here to hear from Qian Hu's Kenny Yap, on how SingTel Fleet Visibility helps him stay on time, everytime!
With SingTel Fleet Visibility, you can pinpoint the exact location of your entire fleet, monitor your vehicles and obtain information in real time and manage them efficiently.FEATURES:
Ignition On/Off
Identifies if the vehicle is parked with ignition on, which may lead to wastage of fuel. This feature can also be used to monitor Cold Trucks which need to be “warmed-up” to reach the optimum operating temperature.
Travelling Speed
Ensures your vehicles comply with speed limits – resulting in reduced traffic offences and improved safety of the drivers, assuring customers that their goods are in safe hands.
Geo Boundary Alerts
Alerts you when your vehicles enter a preset virtual boundary, eg. The perimeters of your customer’s building or even the road leading to it. Email or SMS can be generated to inform your customer that your vehicles are within minutes away, delivering a greatly improved customer experience.
Accurate Location Prediction
Provides a location fix on your fleet with an accuracy of up to 20m. This allows for easy and effortless tracking of your personnel and assets, helping you to formulate and plan for a more efficient workflow system that boosts productivity and reduces time wastage.
Anti-hijacking System
Prevents hijacking by immobilising your vehicles if it falls into the wrong hands.
ADVANTAGES:
- Instantly locate your entire fleet without the need to make huge investment in hardware or software.
- Enhance productivity with improved fleet management decision.
- Optimise asset utilisation based on usage data, resulting in reduced fleet mileage and working hours.
- Improved accountability with electronic documentation of vehicles’ travelling history and secure route monitoring.
- Enjoy savings with an intelligent, scalable system that helps you enhance asset security and improve customer service
SingTel Workforce Visibility lets you locate your staff in real time and deploy them to where they are needed, thus improving your customer experience and productivity.
ADVANTAGES:
| SingTel Workforce Visibility | Current location-based services | ||||||
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ADVANTAGES:
- No additional hardware required.
- Pervasive coverage. Works anywhere with a GSM signal, even inside buildings, underground locations and dense urban areas.
- High tracking accuracy between 50m to 500m.
- Cost effective. Small start-up costs as compared to other available technologies.
- Scalable. Not limited by number of users being tracked.
*SingTel Fleet Visibility System solution is one of the software listed under iSPRINT (Packaged Solutions). SMEs can claim up to 50% of the qualifying costs, capped at $10,000 for the purchase of the first packaged solution (listed) under each solution category.
For more information on iSPRINT (Packaged Solutions), please visit www.ida.gov.sg/sme/ITpackages.
FLEET VISIBILITY
1. How can this solution reduce costs for my business?
By monitoring your vehicles, you monitor the drivers’ habits as well and can avoid fuel drain due to aggressive driving, speeding, excessive braking and engine idling. You can save further by monitoring the transportation patterns and using this information for planning more optimised travel routes.
2. How does real-time visibility of my vehicles help my business?
With SingTel Fleet Visibility, you can track and manage every vehicle in your fleet in real-time. That means you can:
One of the many features of SingTel Fleet Availability is history tracking which allows you to view and replay any travel routes taken by any of your vehicles at any day and time. As you track past movements of your fleet over some time, you can build knowledge about dates, times, locations and delivery times. This information helps you to plan more efficient routes and fleet usage to optimize delivery times and reduce costs for fuel and maintenance.
4. I have GPS already installed in my fleet. Can I integrate it with SingTel Fleet Visibility Solution?
No, you will not be able to integrate the two systems. The GPS in most vehicles is only a map for giving directions to the driver. The SingTel Fleet Visibility solution is more than a simple GPS. It gives the position of the vehicle, the direction and speed it’s on and the driving history of vehicles.
5. How can it ensure all my deliveries will be on time?
SingTel Fleet Visibility allows you to:
No. There is no need to hire IT staff or buy expensive computer equipment to run this system. As a result, it is very easy to maintain. Your monthly subscription covers the maintenance of this solution. SingTel will handle all the technical aspects required for this solution.
7. Is this solution expensive?
With no IT infrastructure required, SingTel Fleet Availability is affordable and easy to implement, use and maintain. Installation in your vehicle takes half a day and you can track your delivery vehicle via an Internet browser by logging into SingTel Fleet Visibility account. There is a one-time charge for the installation of the vehicle and a monthly recurring charge for the user license. Any maintenance, if required at all, is included in this monthly fee. You would need to sign a 24-month term contract for this solution.
8. What is the difference between anti-theft devices already in my vehicles and this solution?
Most alarm systems found in vehicles do act as a deterrent. But without the ability to recover the stolen vehicle, the usefulness of an alarm security system might be limited. SingTel Fleet Visibility allows you to immobilise your vehicles when theft is reported. In addition, it allows accurate tracking of your vehicle for recovery by authorities. This function works everywhere in Singapore and Malaysia.
9. We are a small company – isn’t this more suitable for big companies?
Protecting your investment is important regardless of the size of your fleet. Each vehicle is more important for a small company, as the business cost of a vehicle loss is higher. A reduction of maintenance costs also means cost savings for your business. SingTel Fleet Visibility is scalable and grows with your business. It is designed for businesses of all sizes.
WORKFORCE VISIBILITY
1. How can Workforce Visibility help my business?
By being able to locate your staff while they are on the move, it is easy to deploy them to your nearest customer in need.
2. Can I locate my staff if they are in a building or underground?
Yes you can as long as there is mobile coverage there and the staff’s mobile phone is not switched off.
3. Does it work outside of Singapore?
No it does not.
4. Are there any restrictions to the type of mobile phones that can be used?
It works on most GSM mobile phones. Currently this solution is not supported by Micro SIM cards therefore it does not work on iPhone 4.
5. Does this solution work on Multi SIM?
Currently this solution is not supported on our Multi SIM service.
1. How can this solution reduce costs for my business?
By monitoring your vehicles, you monitor the drivers’ habits as well and can avoid fuel drain due to aggressive driving, speeding, excessive braking and engine idling. You can save further by monitoring the transportation patterns and using this information for planning more optimised travel routes.
2. How does real-time visibility of my vehicles help my business?
With SingTel Fleet Visibility, you can track and manage every vehicle in your fleet in real-time. That means you can:
- At a glance, check if all your vehicles are operating efficiently at all times.
- Spot and address issues as they happen, such as traffic delays or vehicles that detour from a designated route. This is much better than learning about these incidents hours after they happen.
- Immediately re-route the nearest operational vehicle to take over the delivery in case of breakdown or emergency.
One of the many features of SingTel Fleet Availability is history tracking which allows you to view and replay any travel routes taken by any of your vehicles at any day and time. As you track past movements of your fleet over some time, you can build knowledge about dates, times, locations and delivery times. This information helps you to plan more efficient routes and fleet usage to optimize delivery times and reduce costs for fuel and maintenance.
4. I have GPS already installed in my fleet. Can I integrate it with SingTel Fleet Visibility Solution?
No, you will not be able to integrate the two systems. The GPS in most vehicles is only a map for giving directions to the driver. The SingTel Fleet Visibility solution is more than a simple GPS. It gives the position of the vehicle, the direction and speed it’s on and the driving history of vehicles.
5. How can it ensure all my deliveries will be on time?
SingTel Fleet Visibility allows you to:
- Check if all your vehicles are operating efficiently and delivering punctually at all times, at a glance.
- Spot and address issues as they happen, such as traffic delays or vehicles that detour from a designated route. Now you can inform your customers in real time if there are any delays in delivery. Keeping them updated reduces complaints.
- Inform your customers when their orders are on their way, nearby or delayed by SMS alerts.
- Immediately re-route the nearest operational vehicle to take over the delivery in case of a breakdown or an emergency.
No. There is no need to hire IT staff or buy expensive computer equipment to run this system. As a result, it is very easy to maintain. Your monthly subscription covers the maintenance of this solution. SingTel will handle all the technical aspects required for this solution.
7. Is this solution expensive?
With no IT infrastructure required, SingTel Fleet Availability is affordable and easy to implement, use and maintain. Installation in your vehicle takes half a day and you can track your delivery vehicle via an Internet browser by logging into SingTel Fleet Visibility account. There is a one-time charge for the installation of the vehicle and a monthly recurring charge for the user license. Any maintenance, if required at all, is included in this monthly fee. You would need to sign a 24-month term contract for this solution.
8. What is the difference between anti-theft devices already in my vehicles and this solution?
Most alarm systems found in vehicles do act as a deterrent. But without the ability to recover the stolen vehicle, the usefulness of an alarm security system might be limited. SingTel Fleet Visibility allows you to immobilise your vehicles when theft is reported. In addition, it allows accurate tracking of your vehicle for recovery by authorities. This function works everywhere in Singapore and Malaysia.
9. We are a small company – isn’t this more suitable for big companies?
Protecting your investment is important regardless of the size of your fleet. Each vehicle is more important for a small company, as the business cost of a vehicle loss is higher. A reduction of maintenance costs also means cost savings for your business. SingTel Fleet Visibility is scalable and grows with your business. It is designed for businesses of all sizes.
WORKFORCE VISIBILITY
1. How can Workforce Visibility help my business?
By being able to locate your staff while they are on the move, it is easy to deploy them to your nearest customer in need.
2. Can I locate my staff if they are in a building or underground?
Yes you can as long as there is mobile coverage there and the staff’s mobile phone is not switched off.
3. Does it work outside of Singapore?
No it does not.
4. Are there any restrictions to the type of mobile phones that can be used?
It works on most GSM mobile phones. Currently this solution is not supported by Micro SIM cards therefore it does not work on iPhone 4.
5. Does this solution work on Multi SIM?
Currently this solution is not supported on our Multi SIM service.
