STD 020 Promotional Rates
| Zone | Area Code (Number Range) | Economy Period (7pm to 6.59am) | Standard Period (7am to 6.59pm) |
|---|---|---|---|
| 1 (e.g. Johor Bahru) | 7 (2,3,5,60,61,62,64,65,67) | $0.09 | $0.12 |
| 2 (e.g. Kota Tinggi) | 7 (8,63,66,68,69) | $0.10 | $0.20 |
| 3 (e.g. Batu Pahat) | 7 (4,7) | $0.15 | $0.30 |
| 4 (e.g. Malacca, Segamat) | 6 (2,3,5,9) 7 (9) | $0.29 | $0.35 |
| 5 (e.g. Kuala Lumpur, Kuantan) | 3 (2,3,4,5,6,7,8,9) 6 (4,6,7,8) 9 (2,3,4,5,6,7,8,9) | $0.31 | $0.35 |
| 6 (e.g. Ipoh) | 5 (2,3,4,5,6,7,8,9) | $0.31 | $0.35 |
| 7 (e.g. Penang) | 4 (2,3,4,5,6,7,8,9) | $0.31 | $0.35 |
| 8 (e.g. Sabah & Sarawak) | 82 to 89 (2,3,4,5,6,7,8,9) | $0.31 | $0.35 |
| Malaysia Mobile | 1 | $0.30 | $0.33 |
STD 020 calls are quoted on a per minute basis and calls are charged in blocks of $0.10. Promotion also applies to outgoing IDD 001 and ICC 1898 calls made from Singapore. Local airtime charges apply to calls made on mobile lines. Promotional rates are subject to change without prior notice. Not valid for all roaming calls and services.
View information on towns / cities in Malaysia
View Autoroam Re-routed rates to Malaysia
View information on Operator-assisted calls to Malaysia
Making a STD 020 Call
If you are calling a Malaysian telephone line number, dial the access code 020, followed by the area code for the particular town, and the required party's number.
For Malaysia area codes, please click here. You can also refer to the SingTel International Services Handbook.
If you are calling a Malaysian mobile phone number, dial the access code 020, followed by the mobile network code and the mobile phone number.
Operator-Assisted 104 Service
Operator-assisted calls can be booked through SingTel's operator-assisted service by dialling 104.
- N/N (Number-to-Number)
Call The call is established between the Singapore telephone number and the overseas telephone number. - P/P (Person-to-Person)
Call The call is established between the caller and the specified person or phone extension at the destination.
How to Apply
All SingTel fixed telephone lines are able to make SingTel STD 020 calls. There is no need to apply for the service. If you wish to make use of the STD 020 service from your Business mobile or a non-SingTel line, you can apply through any of the following methods:
1) To apply via telephone: Call our Business Customers Hotline at 1606.
2) To apply via mail or fax: Please complete the application form and mail it to:
The Director
Customer Service – General Business Support
SingTel
Orchard Post Office Box 398
Singapore 912314
Or fax the completed application form to us at 6477 9372.
Application for the service is free-of-charge and there is no subscription fee for the service.
Click here for FAQ.
For SingTel Specific Terms and Conditions:
International Voice Service
Call Plan
General Terms and Conditions
