Enhance Productivity and Save Cost for your Business with SingTel BizCom360

Overview
Features
Advantages

A Cost-Effective and Fully Managed Communications Solution For SMEs

With more businesses growing into the region, local SMEs are constantly searching for a scalable communications solution that will carry them into the future with a more cost-effective framework.

SingTel BizCom 360 provides a managed communications solution specifically designed for SMEs. Our customers enjoy enhanced productivity and cost savings from streamlining disparate voice and data infrastructures into a powerful IP-based communications solution. A fully managed and subscription-based solution, SingTel BizCom360 will comfortably support your communications needs for today and tomorrow.

SingTel BizCom 360 Is for Local SMEs That Are:

looking for a scalable communication system.
aiming to expand into the region.
that are building more offices or branches.
seeking the latest technology and cost-effective solutions.

Key Tools and Elements for Total Effectiveness

Comprehensive communication	Integrated hardware with PBX, router and basic stateful firewall. Connectivity using SingTel ISDN 10/30, SingTel IDD, SingNet or Meg@PoP.
Fully managed services	SingTel oversees every aspect of BizCom 360 from installation and configuration to maintenance and system upgrades. 24x7 helpdesk support and 8x5 hours onsite support. Hardware maintenance.
Scalability	We grow your infrastructure to provide the latest security solutions that your network requires.
End-to-end managed services	Design, solution architecture, implementation and integration to meet your specific requirements. Project management for successful implementation, smooth switch-over and continuous maintenance. One SingTel bill to manage.
Productivity enhancing tools	Conference with up to 15 participants at any time - 3x3 party conference + 1x6 party conference (optional). Auto attendant for 24x7 automated call routing. IP soft phones to enable mobile workers to make free on-net calls via their corporate VPN. One-number reachablity users can choose to synchronise their company landline and mobile phone into one number, to remain reachable wherever they are.
Scalable and flexible options	Scalable up to 200+ users with minimal disruption to your business during transition.
Feature-rich telephony solution	Basic features like call hold / transfer, auto call-back, call forwarding and call park / pickup help to facilitate incoming voice traffic especially during peak periods. The system also lets you generate call reports to monitor employee efficiency and track call patterns.

Convenience and Flexibility for Your Business

	All-In-One Solution Telephony, Data Networking, and Security features integrated into one platform.
	Savings Cost savings from consolidating various networks (e.g. voice, video) onto a single IP platform. Lower total cost of ownership with a fully managed solution.
	Simplicity Greater manageability and smoother fault resolution with a single bill and single helpdesk number. Smooth migration to IP with protection for existing investment.
	Convenience No hassles and complexities of managing multiple systems.
	Assurance Peace of mind with an end-to-end fully managed service so you can focus on your core business.
	Increased Productivity Greater collaboration within your organisation. Constant connection with your mobile workers with IP soft phones. Better customer service with faster response to phone enquiries.
	Future Proofing No risk of obsolete technology.
	Zero Upfront Payment Subscription-based service avoids heavy upfront investment.
	Best-In-Class Stringently selected vendors provide our customers with top-of-the-range equipment and technology.