Feature-Rich IP Telephony Solution for Your Business With i-PhoneNet

Overview
Features
Advantages
Support and Self-Help

Take Your Business Communication to the Next Level With SingTel i-PhoneNet

SingTel i-PhoneNet is your ideal business voice solution. It lets you enjoy enterprise-class telephone features through the cloud and takes away the hassle and costs of owning a complex system. It’s your office phone, made smarter.

It's dynamic. It integrates your office phone, computer and mobile devices into a single communication platform.

It's hassle free. No need to deal with multiple vendors and no equipment overhaul during upgrades.

It saves you money. No investment costs in fixed PBX systems and no maintenance fees.

You pay only for what you need. New features and lines can be added easily when your business grows.

How Does It Work?

Who Is It For?

SingTel i-PhoneNet is the ideal hosted IP telephony solution for any company, big or small, that does not wish to invest time and resources in purchasing and maintaining a premise-based phone system and yet would still like to enjoy Singtel's feature-rich IP telephony solution.

Download the new Communicator Client (new client 4.1 available):

Communicator Client for Windows and the installation instructions

Communicator Client for Mac and the installation instructions

Extensive Range of Advanced Call Features and Services to Improve Your Business Communications

Personal Web Portal	Allows every user to control his own call handling profile online.
Call Control and Management	Call functions such as dial, transfer, 3-way conference, call logs and directory can be administered at the click of a mouse.
Unified Messaging	Users enjoy voice messages delivered to email and voice messaging notification via email.
Soft Phone	Lets users to make and receive calls using an office i-PhoneNet number wherever they have Internet access, allowing them to stay contactable anytime, anywhere.
Simultaneous Ring	Users can configure multiple phones to ring simultaneously (e.g. office number, mobile number, home numbers). Important calls never have to go unanswered.
Remote Office	Allows use of an off-site phone, e.g. home phone, hotel phone or mobile phone, as business phone. You can now work from anywhere as if you are at your work desk.
Auto Attendant	Automated receptionist answers calls and provides options for transfer to another phone or voice mailbox, accessing extension dialling, name dialling and connection to the operator.
Basic Call Centre services	A powerful application enabling you to set up a basic call center with incoming calls received by a single phone number distributed among a group of users. Supports standard call routing protocol and provides call statistics and reports.
Audio Conferencing With Remote Presentation	Supports audio conference calls with all parties dialing in to the conference bridge assigned to each company. Features audio recording and Remote Presentation to allow basic file sharing of MS Excel, Powerpoint, and Word documents amongst participants.

Advantages

	Increased Productivity Takes your business to new heights with feature-rich IP telephony services that enable a mobile workforce and unify communications across mobile, email and web.
	Improved Communication Full, consistent access to the system via the web portal anytime, anywhere. Enables users to administer features and call settings via the web, eliminating the need to memorise codes.
	Cost Savings Eliminates upfront capital investment in telephony equipment. Outsources the complexity of communications systems and reduces associated manpower resources and cost. Free intra-company calls across multiple offices in Singapore. Eliminates cost of maintenance and upgrades, as such costs are managed by SingTel. No need for in-house servers and associated floor space.
	Flexibility Supports both analogue & IP phones, allowing you to migrate to IP handsets at your own pace. Lets you purchase just the exact number of lines you need and provides you with the flexibility to add/ adjust requirements accordingly.
	Simplicity Easy implementation with SingTel overseeing installation at all your offices. Day-to-day operations and maintenance of the communication infrastructure by SingTel’s team of professionals. Single point of contact for service enquiries, helpdesk and billing.
	Future-Proofing Enables you to keep pace with advancing technology without risk, as SingTel is responsible for system upgrades.